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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
Super smooth transaction!
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Super smooth transaction!
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Ripped off. And they don’t even respond to emails. First few trades they said some were “damaged.” Last trade they claimed several were not included although we took pictures of what went into the shipment. Be careful.
Helpful Report
Posted 3 years ago
Hello, We are sorry to hear this, please can you email us with your trade number and we can look into this further for you. The email address is support@ziffit.com. Thanks, Ziffit
Posted 3 years ago
Thank you for helping the book go around again!! Really appreciate what your company is doing. I had a good experience and will continue in the future.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
There was a problem and they fixed it, and I got two customer service reps who helped me and make sure I was not short-changed. Thank you. I sold a bunch of texts I don't use anymore.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Was able to sell books and dvds I no longer wanted
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
This time around I got the price that they quoted and they accepted every book. The quote for some of the books was not very much considering I pay on average £3.50 for a 2nd hand book, however I always choose those with free postage and postage for a book is a minimum £2.95 from royal mail. So with Ziffit offering free return postage, importantly recycling any books they reject, (I now ensure not to buy any ex library books as Ziffit won't accept them) and paying me something for the ones they accept and benefiting others it is worth it. I was paid promtly this time so am Happy.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
DPD failed to show up to collect and then had the cheek to say they had but books etc were not ready. This was completely false, everything was boxed and labelled and ready to go but courier did not even ring the door. No means of contacting Ziffit in this regard and DPD say that a recollection can not be made unless Ziffit authorise. I strongly suggest Ziffit use different couriers.
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Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
Simple to use service.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Although nearest drop off zone is some way from me it was very easy and quick to use. Whole transaction very efficient. Thank you, and money in bank quickly.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Prompt and Easy buyback process!
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Very efficient Collected from the house Received money promptly However only a took about a third of my books and got
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Posted 3 years ago
Thanks for your review
Posted 3 years ago
Always quick to pay ,and help if needed.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Easy to use and a good service. Always picked up on the date arranged.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Absolutely great service and free delivery is brilliant. There were many books that they did not accept though, for no specific reason
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Very easy to work with. They bought more of my books than other dealers. I got paid much faster than expected.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Did fit is a great way to rid yourself of all those books, CD's and DVD's you no longer cherish. Easy process- free postage and quick payment. Win, win, win!
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Easy access to website and very straightforward to register books. All my books were collected as promised and all accepted. Shall certainly use again in future.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Before i sent my books, I had to contact Customer Services by email. Prompt reply. No problems, sending books. Had to chase them to see if my books had been processed as It was a few days after tracking confirmed they were at the depot. This was resolved quite quickly.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Everything went well. The books, CDs and DVDs were collected as expected. The money went into my account promptly.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Ziffit is rated 4.0 based on 1,616 reviews