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Ziffit Reviews

4.0 Rating 1,621 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,621 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
“Easy to deal, I received better prices than other similar businesses would pay”
Helpful Report
Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“I have sent three lots of books. I only received money for two.”
Helpful Report
Posted 4 years ago
Hi, please email support@ziffit.com with your trade number and the team will be able to help. Thanks, Ziffit.com
Posted 4 years ago
“Easy to use and fast payment.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Smooth as usual!”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“good prices for all my books,dvds and cds. I was able to send 3 boxes this time,all with 15% extra. 2 were picked up on time by DPD but had to go Collect + shop with the third as not heavy enough but that was only a short bus ride away. I always use Ziffit to sell my items.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Super smooth transaction!”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Super smooth transaction!”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Ripped off. And they don’t even respond to emails. First few trades they said some were “damaged.” Last trade they claimed several were not included although we took pictures of what went into the shipment. Be careful.”
Helpful Report
Posted 4 years ago
Hello, We are sorry to hear this, please can you email us with your trade number and we can look into this further for you. The email address is support@ziffit.com. Thanks, Ziffit
Posted 4 years ago
“Thank you for helping the book go around again!! Really appreciate what your company is doing. I had a good experience and will continue in the future.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“There was a problem and they fixed it, and I got two customer service reps who helped me and make sure I was not short-changed. Thank you. I sold a bunch of texts I don't use anymore.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Was able to sell books and dvds I no longer wanted”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“This time around I got the price that they quoted and they accepted every book. The quote for some of the books was not very much considering I pay on average £3.50 for a 2nd hand book, however I always choose those with free postage and postage for a book is a minimum £2.95 from royal mail. So with Ziffit offering free return postage, importantly recycling any books they reject, (I now ensure not to buy any ex library books as Ziffit won't accept them) and paying me something for the ones they accept and benefiting others it is worth it. I was paid promtly this time so am Happy.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“DPD failed to show up to collect and then had the cheek to say they had but books etc were not ready. This was completely false, everything was boxed and labelled and ready to go but courier did not even ring the door. No means of contacting Ziffit in this regard and DPD say that a recollection can not be made unless Ziffit authorise. I strongly suggest Ziffit use different couriers.”
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
“Simple to use service.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Although nearest drop off zone is some way from me it was very easy and quick to use. Whole transaction very efficient. Thank you, and money in bank quickly.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Prompt and Easy buyback process!”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Very efficient Collected from the house Received money promptly However only a took about a third of my books and got”
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Posted 4 years ago
Thanks for your review
Posted 4 years ago
“Always quick to pay ,and help if needed.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Easy to use and a good service. Always picked up on the date arranged.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Absolutely great service and free delivery is brilliant. There were many books that they did not accept though, for no specific reason”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
Ziffit is rated 4.0 based on 1,621 reviews