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Ziffit Reviews

4.0 Rating 1,621 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,621 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
“Excellent, will certainly use again. Easy to send (Free) and money comes directly into the bank within a few days.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Easy to do Prompt service.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Easy to do Prompt service.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Easy and simple process from beginning to end. Very good communication all along, fast payment”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Ziffit offered payments on items that I had not been able to sell elsewhere - other places already had too many of certain items and refused to take any more. This meant I could put all my items into one box and get everything sorted. I printed out my label, took the box to a local drop-off location and about a week later Ziffit had verified my items and paid me. Will definitely be using again when I next have a clear out!”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Welluuuuuuuuuuu”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“No worse than any other companies tbf, but they pay next to nothing. Almost not worth the hassle boxing and sending. Payment took a few weeks. On plus side there were no rejections after checks and I got the full amount.”
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
“Be careful with this company because they rejected most of the cds and dvds I sent and they do not return them stating they destroy them! Not good business practise.”
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Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
“I exerienced speedy, efficient and trouble-free service”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“First time customer though have heard about Ziffit from a while ago. Simple process and for where I live a convenient drop off point. Sold books only this time. Very happy experience, thank you.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Not a fan of their service. They said they didn’t receive one of the books I sent, which either means they are lying, or fedex opened my package and took one book. I think one seems more plausible than the other. They also like to bait and switch. They’ll give you a higher estimate, and then find an obscure issue with the book, like a page of highlighting, and then pay you significantly less for it. I’ve found more reputable book buy-back companies, and I’ll be sticking with them in the future.”
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
“I was glad to clear out some textbooks and know someone else could benefit from them. and, I got the cash! Barb”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Ziffit are very good . they paid my money very quickly. I only had a problem with the very slow delivery of my parcel going to Ziffit (2 weeks) but once it had arrived very quick”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Everything was excellent except for the books you refused. Both of them were in the exact condition they came to me from WOB.”
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Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
“Lack of communication until payment approved.”
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Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
“Simple process, good selling experience.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“The amount owed to me (£6.86 - reference 6005919) is still outstanding from 20/03/2022 - despite me reporting this, and you addressing it.”
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
“Selling books, CDs and DVDs to Ziffit is a streamlined and trouble-free process. I have had a very pleasant selling experience with them - my items passed a quality check and the money was transferred to PayPal account on the same day without delay. Would not hesitate to deal with Ziffit again in near future.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“WAS QUICK AND EASY PROCESS TO USE”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Parcel went by Click & Collect on the same day as sum was agreed on line but Ziffit refused to pay for one item as had "expired". I still have C & C receipt but its not worth trying to find a Ziffit contact to take up the matter - which, doubtless, is what they assume in amending the value down post contract.”
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
Ziffit is rated 4.0 based on 1,621 reviews