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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
This is a great and easy app to use. I really like the options. But it can be hard to use the scanner and having to get up to 15. 00 before you can cash in.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
I sent 19 items and was paid for 12. The initial price offered was £17.69 and I was sent £10.01. 7 items were listed as not received, this was not correct as I sent all items well packed and box and collected by the courier. This is my first experience using Ziffit and I will NOT be using them again as I would prefer to take my items to the charity shop than deal with this company.
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
Very happy, easy to use and quick payment. Sometimes courier does not turn up but understand out of your control.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Always love to sell books back with Ziffit. Super quick turn around. Once my items are checked in, I’m quickly paid. Thanks for making it easy.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
I’m recommending you to everyone ! Easy to navigate the app and everything worked perfectly .
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
My first trade was fine as you collected it when I explained I could not take it to shop as I am disabled. My second parcel has been refused collection as it is less than 9 kilos .Please refer to correspondence. You suggested I keep box until I can add enough .
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
The whole procedure is very simple. The books were collected on time and I was kept in the loop. Payment was fairly quick. Bit disappointed that books were rejected but I still got a reasonable payment.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Have used a few times over the years, never had a problem … Turnround on sending books and receiving payment very good .. Thank you
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Excellent prices paid for all books, cds etc. Would recommend if anyone is thinking of a trading partner
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Parcel was collected fine. However 7 of my 24 items were rejected. With the rock bottom prices I was offered I didn’t expect this! Expect to have lots rejected unless they are immaculate. I even had a book that I was offered 8p for rejected which I’d never even read! Also issues with batteries. Won’t be using again.
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
Really easy process to use Ziffit. Easy to check if Ziffit will offer for an item, easy to drop off to a locker, received quick payment too.
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Posted 3 years ago
Thanks for your review! :)
Posted 3 years ago
This was my second trade with Ziffit, even quicker than last time. I used parcel collect service from home, which was very convenient and ideal if you can't get out (that was for first trade) this time I took my parcel to a inpost locker at my nearest Tesco, there was a good choice of inpost drop off points near me. It was easy and the on screen instructions were easy to follow.
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Posted 3 years ago
Thanks for your review! :)
Posted 3 years ago
Gave me the best prices for my books but gave me nothing for a CD after I posted it saying it did not contain the original discs which was not true but there was no way to question it or gave it returned so not impressed that I basically gave it away!
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
It was my first time using ziffit. I tried to use the code to get 10% extra and it didn’t work. My box was collected but you don’t seem to have received it. I spoke to someone and gave them the label number from DPD. I have received the payment but I won’t be doing this again.
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Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
Always keeps you informed of what's happening with the trade, quick glso
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Far too much stuff turned down. If you try to sell say 100 items you will be very lucky if 20 are accepted. It is a good way to get rid of stuff but it's just so limited. I will carry on using Ziffit but most of the stuff I try and sell to them ends up going to the charity shop.
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
Been almost a month and my trade still hasn't been delivered
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
Great service as usual.
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Posted 3 years ago
Thanks for the review :)
Posted 3 years ago
Excellent service. However, I received an email listing the books I had sent and the prices paid but 2 were listed as not received and I know they were in the box. It wasn't the amount of money I lost because it wasn't that much, but disappointed all the same.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Really easy service to use, I dropped my parcel off at my local drop of point and got the money a few days later by PayPal. I’m pleased my books will get reused
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Ziffit is rated 4.0 based on 1,616 reviews