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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
Easy to use, reliable postage service, and quite quick checking of items and payment. Thank you!
Helpful Report
Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Great idea but the app frequently won't take more than 4 items and then kicks items out when you merge trades making it very difficult to meet minimum selling requirements. The explanations of dynamic pricing and only so many of a certain type/category of item in one trade aren't credible. If an item is accepted for one trade it shouldn't matter what other items are in the trade and dynamic pricing - well, it's just not credible that acceptability can very by the minute when, once a trade is completed, price holds for several days. However, would still use again as seem to pay better prices than some competitors but frustrating to have to do multiple trades and not just all in one.
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
Have sent quite a few boxes of books to Ziffit always collected on time and payment comes through quickly great service.
Helpful Report
Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Tried to short-change us. Claimed that a few of the (more expensive) books in the box had not been received when all of the others (tightly secured in the same box) had. Agreed amount eventually paid but lazy / automated response to queries and no interest in investigating what really happened further.
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
Excellent service. You are the best.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Disappointed in the compensation I received for the excellent quality books,CD’s and DVD’s.
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
Quick and easy service. Shame they don’t collect any more. Disappointed at how many books they claimed were damaged out of the last bundle of books sent. I never send anything I wouldn’t be happy to receive.
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
Easy to use web site, fast collection and fast payment. Would recommend.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Very prompt service, love the home collection too
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Thank you for collecting my box after I explained I was unable to take it to the pick up point. I am looking out more books etc. but will use a smaller box if possible. I was happy with price and fast service.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Such an easy process. Was able to get my extra books in the mail quick (shipping provided!) and saw my payment within days.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Everything good thank you. However I have a number of books without a bar code. It would be good to be able to sell those too. Ther must be a way to do it.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Terrible - Two separate collections booked for different days, neither courier arrived and marked up as 'we couldn't contacted you' On both occasion, I was waiting on the front step with my phone. The 'help' section on the app is automated so the only option is to re-book a collection, with no guarantee that will arrive either.... Maybe there is a curse on this house. Its like some thing from Kafka
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
I have been looking for an outlet for my excess books I found Ziffit and I am so pleased that I did. Hears to the next time. Thank you.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
A easy way to recycle books, dvds etc that are no longer needed, prices paid are not huge but better than nothing. Prompt collection service and quick turn round with cash in the bank. Would definitely use again.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Excellent, will certainly use again. Easy to send (Free) and money comes directly into the bank within a few days.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Easy to do Prompt service.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Easy to do Prompt service.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Easy and simple process from beginning to end. Very good communication all along, fast payment
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Ziffit offered payments on items that I had not been able to sell elsewhere - other places already had too many of certain items and refused to take any more. This meant I could put all my items into one box and get everything sorted. I printed out my label, took the box to a local drop-off location and about a week later Ziffit had verified my items and paid me. Will definitely be using again when I next have a clear out!
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Ziffit is rated 4.0 based on 1,616 reviews