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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
So easy to use. fast payment & if they reject a book it tells you why & importantly they recycle all rejected books. Have been using for 2 years now & still as happy as I was the 1st time I used them. Keep up the good work.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
I have sold a number of books recently mainly the transaction has been good but recently I had an e mail to say that a couple of books I had said I'd sent weren't in the parcel. I always check the books a few times so I don't really understand that some were missing
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Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
Easy to use. Quick payment. Easy to send.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
All so very easy. Just 3 simple steps as advertised. I will be trading again in the future now I know what’s involved
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Easy and fast website - the scanning of barcodes is SO fast on Ziffit - quick, efficient collection by DPD, prompt payment - very happy.
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Posted 3 years ago
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Posted 3 years ago
Excellent service prices etc if you have loads to scan... used dozens of times will revisited site But it's struggles with scanning cds
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Posted 3 years ago
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Posted 3 years ago
Great communication with regular updates as to the time couriers will arrive. Better than Web Buy Books in that Ziffit accept far more general / popular books and pay higher rates per book. App is simple to use and picks up the bar code very quickly even in low light levels meaning you can zap through a job lot of books in the garage or loft really fast. To improve even further it would be good if they had a facility to accept non-barcode books - We Buy Books have this as a list of ones they will accept by publisher. Speed of payment is as good as it could be really, from zapping to collection to acceptance to money by bank transfer to your account you're looking at 10 working days.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
You offered 3.00 for a WANTED book. Did not get it only standard payment.
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Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
Website easy to use. You can get an offer for a book, accept it, and it remains in your cart so you can add to it at another time - your session doesn't time out or expire even if you leave the website. When sending more than 1 box, additional shipping labels are easily requested from your account and sent to your email. Payments are made promptly to PayPal.
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Posted 3 years ago
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Posted 3 years ago
Good company overall. Were some initial teething problems which I pointed out that were fixed. But all cds still don't scan so that needs sorting but big improvement overall from last year so heading in right direction
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Posted 3 years ago
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Posted 3 years ago
I like the way that my books stay on my account until i have the required amount. I like the way that books can be collected from my doorstep.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Love em..quick and easy
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Posted 3 years ago
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Posted 3 years ago
The pricing varies so much one minute you want a book the next minute not.
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Posted 3 years ago
Hello, Our Ziffit algorithm is designed so that we accept items that have the most chance of finding your stuff a new home and being enjoyed and loved by somebody else. Thanks, Ziffit.com
Posted 3 years ago
I have learned never to give up on a book, Cd or DVD. What is not accepted today, may be accepted tomorrow.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Good value for money. Swift payment.
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Posted 3 years ago
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Posted 3 years ago
Prices paid are good. They do reject some items but I'm OK with that since some of the books that I send are borderline on quality. Payment is quick. Website is good (I use a barcode scanner and find it quicker than the App). Unfortunately we have big problems with the courier that they use - DPD - not collecting the boxes. It usually takes four or five attempts before they turn up. We have the same problem with DPD collection with other companies so that's not a criticism of Ziffit.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Ziffit have just asked me for a review, by email. I am always happy with this company. However, I am being asked for a review before they have paid me for the items I have sent to them, so it's really difficult to give anything other than a 1 start review when being asked for feedback before anything has been completed. I am awaiting payment for items sent on 19/05/22, 11 days ago. Thank you. From past experience, I am often happy with Ziffit, but I would reccomend to their marketing dept not to time feedback emails until after payments have been made. Thank you
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Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
Great prices. Quick payment.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Easy to use website. Convenient drop off point. Money usually paid within 7 days.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Still waiting for confirmation of money and money
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Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
Ziffit is rated 4.0 based on 1,616 reviews