Login
Start Free Trial Are you a business? Click Here

Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
Visit Website

Write Your review

Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
Still awaiting pickup!! Rearranged for this week
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
good to get rid of books, though shame you're so fussy. However you offered us 15% extra, but when we asked for it - there was an excuse and we didn't get it.
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
I trade regularly with Ziffit. The courier collects the parcel, and once checked, I am usually paid within the next seven days. I have had a couple of minor issues regarding the courier (DPD) not turning up, but Ziffit have rectified this very quickly. I am happy to continue trading with this reliable company. Thankyou.
Helpful Report
Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
You have asked for a review about a trade which I still haven’t been paid for!!! When will you be paying?
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
Great site easy to use instant prices. Items picked up by courier promptly and money paid in to account speedily.
Helpful Report
Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
I try to you the discount code that you give me and it did not work. We asked for it later, I would told that it could not be given after the sale was concluded. not a got experience
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
So easy to use the website to agree a trade. Then sending the books is straight forward and costs nothing. Money then came into my bank account very efficiently
Helpful Report
Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
90%of the time ziffit gives the best prices.
Helpful Report
Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
You are already asking for a review when I have not yet received acknowledgement or payment for items I sent on 10th June 16.33. Yodel Tracking P6CD7AC. Very disappointed as always had excellent communications on previous trades with Ziffit.
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
A good, efficient service. Over 50 trades now but make sure you keep your shipping receipts. I've had two parcels 'not received' but tracking showed they were delivered. Ziffit paid out in both cases.
Helpful Report
Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
It's my own fault for giving you another chance with trade 6263675 One item you claimed had pages missing but that is obviously a lie as it was still sealed in the original packaging and had never been opened or touched. The other item you lied and claimed had water damage or mould when it did not. It was brand new and also unread and was in pristine condition. You are a disgrace and are clearly seasoned con artists as you have scammed me so many times now.
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
Gave me Great price on a few of my trade backs
Helpful Report
Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Have used CS very helpful email.depending on the hard to find book .Dr collection good give updates on time not used or return first cheque arrived about week just accepted my latest books Sent just waiting for chq had 2 only rejected
Helpful Report
Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Your courier DPD collected the wrong parcel. Took our Evri parcel destined for our eBay customer. Still waiting for Ziffit to return our parcel and collect the Ziffit trade parcel. Alternatively a refund of £45 for our parcel
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
Told to cancel order and re enter order to get 5.00 voucher only trouble was on doing this 5 to 6 Items were then NOT wanted so did not gain much
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
Selling CD's was very easy - just entered the barcode for an instant offer price and once completed, items were sent using the free courier service. Payment is very quick after the items have been processed. An easy way to sell unwanted CD's.
Helpful Report
Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Hassle free service with quick and prompt payment.
Helpful Report
Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
So easy to use and arrange a collection date when you’re selling your items. I would have preferred it if I could have chosen an am or pm collection, rather having to ensure I have a whole day free. At least you receive a message on the morning of collection what hour slot you’ve been allocated for the courier to collect. Happy with every aspect of trading with Ziffit, tracking, updates and the time taken to be paid. I’ll be using them very regularly.
Helpful Report
Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Have dealt with Ziffit several times and cannot fault their service. The whole process is very straight forward. The company keep me well informed and payment via Paypal is always made promptly.
Helpful Report
Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Brilliant always pay within a reasonable time the only let down is dpd saying they couldn’t gain access or there was nothing to pick up . I always put signs on gate where parcels are to collect very annoying when you Come home and they are still there . Then have to rearrange a pick up 😡
Helpful Report
Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Ziffit is rated 4.0 based on 1,616 reviews