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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
A straightforward method of putting items to good further use. The buying process was quick and easy and the forwarding of bought items hassle-free.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
I have used Ziffit before and was satisfied that is why I used them again. This time I was not that pleased. I have packed all my items in but Ziffit claimed I have not included one item (DVD). I will not be using this company again as there is no proof how they check items received.
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
Hello All I love Ziffit its brilliant and the app has been recently had a wee update unfortunate its still struggles with scanning cds unless you enter barcodes manually Overall I love it
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Ziffit is great. Just zap and go. It’s so easy to do and you just parcel it up and send it off. If it’s over a certain amount you don’t even need to leave the house.. they send a courier to pick it up. It’s great for recycling and saves landfill. I would highly recommend.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Very straightforward to use. Perhaps you could make more money selling some of the books individually by other means - you only have to look at the purchase price of the titles. Most people don’t have the knowledge, time or patience though.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Always been easy to do, but latest change to parcel collection has made this really easy.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Ziffit make the selling process very straightforward and pay promptly. I recommend them to anyone wanting to clear out items from their home.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Great and speedy service from pick up to payment. Cannot fault anything about the experience. Thanks.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Great service, very fast payment. Prices given a bit low but not many places to get rid of books anymore.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
So easy, check books, pack into box (which I keep handy , collected from supermarket unpackers!) and now once again I can just walk up the street to our collection point at what was McColls and is now Morrison Daily.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
No email or communication about trade. By far the slowest site of all the ones I use to pay for your items.
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
good company great prices for dvds and easy to send them very fast payment highly recommended
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Very easy to deal with, prompt payment. Good prices.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Easy scanning, easy pick up, quick payment
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
I was prompted to once again sell some items to yourself by an email offering an extra £5 payment if I sold £10 of goods. I collated an order than was exactly £10 but when trying to close the order there was no obvious place to enter the voucher code. Having gone round endlessly trying to find this, I eventually resorted to clicking the 'Complete Trade' button, hoping that there would be a facility to then enter the code but no, the £10 trade was just completed and I lost the chance to claim the £5. I assume there was some way to enter this but this was well hidden with the hope that most sellers would just give up trying to find it. I normally like dealing with Ziffit but this felt like a cheap trick.
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEW along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
Sought to rook me by claiming an item not received. Customer service sought to patronize me, deflecting my complaint with repeated doublespeak. Finally got the money owed from the trade, but if this is the way a company chooses to do business it does not deserve to survive.
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEW along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
4 items in my trade were marked by you as 'not received' when I know for a fact that I packed all the items - I double checked everything was there.
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEW along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
Website is so easy to use. I just parceled up the books, the courier came as arranged (my choice of collection date). The order was processed quickyly, just waiting for my cheque. Expecting it any day now. Would highly recommend.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
My latest order was processed and payment issued very quickly and all items accepted. I use Ziffit several times a year and am generally happy with their service other than when they claim an item(s) has not been sent when I know for 100% certainty that it was in the box. A lot more DVDs and CDs are refused these days but that's just a sign of the times. For what they accept prices are usually higher than the main competitor.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
great, easy transaction - Courier came and collected with labels, got payment a few days later and everything as I expected
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Ziffit is rated 4.0 based on 1,616 reviews