Login
Start Free Trial Are you a business? Click Here

Ziffit Reviews

4.0 Rating 1,621 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,621 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
Visit Website

Write Your review

Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
“Took ZIFFIT an extremely long time to process the handful of books I sent them and then even longer to process my payment.”
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
“Usually great but today when I tried to complete my trade several items that had been accepted were removed - all with a trade price of 10p. Added more items and the same thing happened. Why offer a price then refuse the item five minutes later? Hopefully this is a temporary glitch”
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
“In post lockers were the problem. Over the course of 3 days made 5 or 6 journeys to lockers and in each case a suitable size locker was not available.Do not want to use courier service because of having to write off a day waiting for their arrival.Also, the time taken scanning loads of items to be told they were not wanted is very off putting.To get a cheque for £9 after all of the time and effort makes me think that donating to a good , local charity shop is a better strategy for recycling.”
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
“Have traded many times,no problem,then latest trade sent,they stated one book (the most valuable) "not received" I know it was sent,so where did it go ?”
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
“The usual good service. Thank you”
Helpful Report
Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“Easy to use. It is worth checking books that have already been refused as sometimes more will be needed. It does take a while for the money to arrive now. It used to be quicker but I am wondering if this is linked to the courier service. I will continue to use Ziffit as it is an easy way to get rid of unwanted items and to make a bit of money.”
Helpful Report
Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“Checking process is efficient. Collection easy and payment process is quick and smooth. It's a pity more books are not accepted - it's very selective. But I am very pleased with the service.”
Helpful Report
Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“Ziffit is so easy to use, generally. The phone app is great, when it works, though it did shut down on my phone, prior to completing a sale. Having been offered a £5 bonus on a £10 sale, it would have been good. Because I couldn't use the phone app, and it took a few days for you to get back to me, I lost not only the bonus, but several books that you no longer wanted. Went ahead with the lesser sale, but I was disappointed. Still, that's a first, after several sales with you, so I will keep at it! ;)”
Helpful Report
Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“I have traded with Ziffit and know what they will and will not accept In my recent trade numerous dvds were rejected alleged water damaged or mold this was definitely not the case Standard response from customer service stating items already recycled Seriously considering not trading with Ziffit in the future Also processing taking much longer”
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
“I was selling CDs and DVDs and these guys had very reasonable offers. One of the best prices offered out of most of these companies, the only draw back is that they didn't need / want quite a few of the titles I was looking to sell. Definitely put these guys at the top of the list though as your first point of contact to see if they want your titles. Shipping was very simple, fast and easy, it took about a week from shipping to receiving the funds. Very happy with the whole experience.”
Helpful Report
Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“No problems. In the past when collections have failed they have sorted it with professionalism”
Helpful Report
Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“I had a problem with the website and was unable to use my 15% promotion code and e-mailed Ziffit about this. They responded quickly and clearly and applied this and carried everything out well. Good service once again.”
Helpful Report
Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“easy website to use. quick payment any problems emails answered promptly happy customer”
Helpful Report
Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“Very easy service to use”
Helpful Report
Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“I expect some items not to be accepted, but I don't understand how a book goes missing out of the box - especially when the box was chosen for the book size, and it was put in first!! On the whole I'm generally happy with the site, but it's the little niggles that make you think twice.”
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as TRUSTPILOT along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
“Very good customer service, reasonable price, but no promo codes, and they take too long making payment!”
Helpful Report
Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“fast service, good to deal with..”
Helpful Report
Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Quick payment, no worrying about posting costs all free and easy to understand...”
Helpful Report
Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“parcel was sent on 27th June - still haven't received payment”
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
“This was my 10th trade which shows I was satisfied with the system (I'd had one book rejected due to quality ... okay, I judged it incorrectly) ... until this time: 3 CDs were included - all pristine having been purchased from a reputable online retailer only 2 years ago - on the grounds that they were "Not original disc". In fact, all three were "manufactured by Presto Music under license from the original record label." and hence legitimate products. This demonstrates that Ziffit is not perfect and the trader does risk being cheated, albeit innocently, because the staff make mistakes - Ziffit's decision is final so the trader loses money. Payment for items accepted is swift but such mistakes by Ziffit make me doubt I'll use them again.”
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
Ziffit is rated 4.0 based on 1,621 reviews