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Ziffit Reviews

4.0 Rating 1,621 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,621 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
“We use Ziffit to sell unwanted books from our Lions Charity Bookshop in the Marlowes in Hemel Hempstead. The service is a good one! Thank you Ziffit for supporting the Lions!”
Helpful Report
Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“This is the second time I've had a book rejected for "missing or damaged spine." How could I not notice sending in a loose stack of pages? Disgruntled.”
Helpful Report
Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“This is the second time I've had a book rejected for "missing or damaged spine." How could I not notice sending in a loose stack of pages? Disgruntled.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Easy and good to deal with.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Ziffit is brilliant. So many books scan that you wouldn’t expect to be accepted. It’s so easy, scan and it’s yes or no if you like the price, usually around 50p to £1.50 on average per item. Box them up and if it’s heavy it will be collected the next day then you receive the money in about 5 days. I’ve rarely had a book rejected after Ziffit have them and I’ve sent some that seem very old to me!”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Website is simple to use and process is quick. I like the fact that the site responds to an ISBN with the title, making it easy to confirm that you have entered the correct number. Very occasionally, a different title comes up with the same code and you know not to send your book.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Not a bad experience, but sometimes Ziffit will accept your books, take your books away, but afterwards tell you some books are "expired" but won't return you those books :(”
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
“Really easy to use. Like the fact you can save trades to add to later. Good communication and payment is swift.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“It seems harder to get boxes collected these days when I challenged last time it goes on weight? Originally I was told price it is must more convenient for me to have box collected, however once it has gone payment is usually swift with only an odd refusal”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Ziffit make the whole process pretty straight forward and easy to navigate. I get a small but regular income from scanning books, DVDs & CDs. You know immediately what you will receive if the item is in good condition. Payment usually comes through in 7-10 days from posting items off. i can opt to have a driver pick the parcel up, or if it's more convenient I can drop it at a local drop box, giving me complete flexibility. I've now been trading for 18 months and would recommend the service.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“simple to use, a great place to sell those books you know won't be selling in the shop.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Simple to use by scanning in the barcodes for books, CDs and DVDs, obtain an instant price, print the label, box up the items and take to a collect store, hand over the box, obtain a receipt from the store and within a week the money will be paid into your account. This is very good if you want to declutter and let someone else have the enjoyment of your unused items.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Being asked for a review before payment has been made. I have three outstanding trades. Not the fastest.”
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
“Good service ease of use”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“Very efficient service”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“This is such an easy, user friendly website to use. Simply load up your Books, CD's and DVD's in minutes. Pop in the barcodes and get an instant price of what they will give you for each item. Get any old box, place items to be sold inside. Download and print off a 'freepost label' from Ziffit and within less than a week you will get your money paid straight into your bank account! So safe and easy to do! Highly recommend them”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“easy to use driver came on time”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“Easy to san your products + pick the date of the pick up of your items = fast and easy dispatch from the comfort of your own home. Good communications as your items are evaluated and a prompt payment service.”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“GREAT - ITEMS PICKED UP FROM MY HOME - ALL GOOD ANY MONEY RECEIVED PROMPTLY”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“have always been happy but this time have been asked for a review before I've been paid which is a bit of a surprise.”
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
Ziffit is rated 4.0 based on 1,621 reviews