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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
Website is simple to use and process is quick. I like the fact that the site responds to an ISBN with the title, making it easy to confirm that you have entered the correct number. Very occasionally, a different title comes up with the same code and you know not to send your book.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Not a bad experience, but sometimes Ziffit will accept your books, take your books away, but afterwards tell you some books are "expired" but won't return you those books :(
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
Really easy to use. Like the fact you can save trades to add to later. Good communication and payment is swift.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
It seems harder to get boxes collected these days when I challenged last time it goes on weight? Originally I was told price it is must more convenient for me to have box collected, however once it has gone payment is usually swift with only an odd refusal
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Ziffit make the whole process pretty straight forward and easy to navigate. I get a small but regular income from scanning books, DVDs & CDs. You know immediately what you will receive if the item is in good condition. Payment usually comes through in 7-10 days from posting items off. i can opt to have a driver pick the parcel up, or if it's more convenient I can drop it at a local drop box, giving me complete flexibility. I've now been trading for 18 months and would recommend the service.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
simple to use, a great place to sell those books you know won't be selling in the shop.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Simple to use by scanning in the barcodes for books, CDs and DVDs, obtain an instant price, print the label, box up the items and take to a collect store, hand over the box, obtain a receipt from the store and within a week the money will be paid into your account. This is very good if you want to declutter and let someone else have the enjoyment of your unused items.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Being asked for a review before payment has been made. I have three outstanding trades. Not the fastest.
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
Good service ease of use
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Very efficient service
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
This is such an easy, user friendly website to use. Simply load up your Books, CD's and DVD's in minutes. Pop in the barcodes and get an instant price of what they will give you for each item. Get any old box, place items to be sold inside. Download and print off a 'freepost label' from Ziffit and within less than a week you will get your money paid straight into your bank account! So safe and easy to do! Highly recommend them
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
easy to use driver came on time
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Easy to san your products + pick the date of the pick up of your items = fast and easy dispatch from the comfort of your own home. Good communications as your items are evaluated and a prompt payment service.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
GREAT - ITEMS PICKED UP FROM MY HOME - ALL GOOD ANY MONEY RECEIVED PROMPTLY
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
have always been happy but this time have been asked for a review before I've been paid which is a bit of a surprise.
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Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
Took ZIFFIT an extremely long time to process the handful of books I sent them and then even longer to process my payment.
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
Usually great but today when I tried to complete my trade several items that had been accepted were removed - all with a trade price of 10p. Added more items and the same thing happened. Why offer a price then refuse the item five minutes later? Hopefully this is a temporary glitch
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
In post lockers were the problem. Over the course of 3 days made 5 or 6 journeys to lockers and in each case a suitable size locker was not available.Do not want to use courier service because of having to write off a day waiting for their arrival.Also, the time taken scanning loads of items to be told they were not wanted is very off putting.To get a cheque for £9 after all of the time and effort makes me think that donating to a good , local charity shop is a better strategy for recycling.
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
Have traded many times,no problem,then latest trade sent,they stated one book (the most valuable) "not received" I know it was sent,so where did it go ?
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Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
The usual good service. Thank you
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Ziffit is rated 4.0 based on 1,616 reviews