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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
I've sent many packages of unwanted stuff to Ziffit and they haven't let me down yet. Their courier service is efficient, giving me an hour time slot when they're coming to pick the box up. Usually, Ziffit receive the box in 3 days and the prices for items are competitive. No complaints yet - and their customer service tends to be OK too. I'll be using them again when I sort out more books to dispose of.
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Always a Very quick efficient service
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Very prompt service thank you
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Customer service is very helpful and efficient. The communications are good and I am kept informed at all the stages of the transactions.
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
So simple and straightforward, better than the others
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
You can sell your things in the comfort of own home you can drop off your parcel without label at any time and you are pay quickly
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Posted 2 years ago
Thanks for your review :)
Posted 2 years ago
Just the worst company - 40 books sent in and 30 rejected. Claimed that the ‘pages weren’t clean’ Again totally bizarre that this is acceptable to them - like sure 30 out of 40 books were dirty. Plenty of competitors to use so will be moving to them now
Helpful Report
Posted 2 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 2 years ago
so easy to use pricing fair pick up very good driver pleasant payout a few days later straight in to bank no problems
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
This was a poorer experience than usual. The offers on the books I was selling were much lower than in the past. Disappointing. The pick up was also sub standard. arranged for a day when i already had to be at home; and told the pick up was between 9:13 and 10:13. I think they came early and I missed them. And they made little effort to get my attention. .Had to get a new date and waste more time waiting for the pick up.
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
I have done several trades now and they have all gone smoothly, whether by DPD collection or by taking to a collection point. No complaints at all. A very useful service.
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Labels don’t work customer service is a joke. Wast of time no proper communication. In the end I left it to much hassle for little what they offer
Helpful Report
Posted 2 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 2 years ago
Ziffit are ok but DPD often don’t turn up to collect parcels on the arranged day
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Trading was very easy - after sending the items using the free courier service, payment was made very quickly.
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
As trade offers are so low, it is difficult to reach minimum. Is it worth the effort?
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Posted 2 years ago
Hello, Our Ziffit algorithm is designed so that we accept items that have the most chance of finding your stuff a new home and being enjoyed and loved by somebody else. Thanks, Ziffit.com
Posted 2 years ago
Easy to use website. Excellent collection service. Fast payment. Hassle free way to recycle books, dvds and cds. Highly recommend.
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
it is easy to rehome books using Ziffit, feel good about it
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Quick and easy to use the app. Easy to drop parcel off and then await payment.
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
So easy to sell stuff thank you
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Brilliant.
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Posted 2 years ago
Thanks, for your review :)
Posted 2 years ago
You offer poor prices compared with similar companies, then you reject items but still keep them.
Helpful Report
Posted 2 years ago
Hello, Our Ziffit algorithm is designed so that we accept items that have the most chance of finding your stuff a new home and being enjoyed and loved by somebody else. Thanks, Ziffit.com
Posted 2 years ago
Ziffit is rated 4.0 based on 1,616 reviews