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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
The app is good, the range of items taken is good, the payment is quick …… However, ziffit is majorly let down by the couriers and collect plus (locally 2 out of 3 shops listed as collect plus stores aren’t).
Helpful Report
Posted 2 years ago
Thanks for your review :)
Posted 2 years ago
I’ve used Ziffit on several occasions. I’ve never had any problems, very easy selling process from start to finish. Thank you
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Posted 3 years ago
Thanks for your review :)
Posted 2 years ago
It did what it said it would. Was flexible as to timing
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Posted 3 years ago
Thanks for your review :)
Posted 2 years ago
Had to chase up package,took quite a time to process once received by company.Some prices paid surprisingly low.Sent this survey before package had even been dealt with,strange!
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Posted 3 years ago
Thanks for your review :)
Posted 2 years ago
My fault first use of using the automated system at Tesco but your customer services sorted it the lady was more than helpful will know what to do next time.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
I have used Ziffit several times without any problems. The whole process is easy and straightforward. I have always requested to be paid through Paypal and this has been processed promptly.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Great prices, professional service by professionals
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
The website is easy to use and it is easy to send the books off. Prices are low but not too bad compared to other sites I have used. However, for the second time in three uses of this company, a book has been rejected on grounds that I do not agree with.
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
Ziffit did everything they said they would and this led to an easy and stress free experience-thank you.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
It was ok but would not let me use Code to get more money
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Good prices paid compared to your competitors. Easy to pack send process. Speed of payment could be improved. Overall very happy with your service
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Scam. 3 separate orders sent to them. They reject perfectly working and decent condition items so not to pay out what they originally promised you. When you contact customer services they ignore your question and send you the terms and conditions. AVOID AT ALL COSTS.
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
The whole process was very good from receiving my receipt when I dropped off my package to the money arriving in my bank account within five days. The only negative I would say is when the courier tracking service says 'delivered the package to World of Books' (not Ziffit as expected) there is a delay on the Ziffit tracking service which says 'not delivered to warehouse' for a few days! A minor point but it would make customers more contented if the Ziffit tracking service was updated as soon as the package has been delivered by the courier.
Helpful Report
Posted 3 years ago
Thanks for your feedback! We will pass that onto the team for review. Thanks, Ziffit.com
Posted 3 years ago
Would definitely recommend, have been very happy with service from Ziffit
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
So easy to do, collection,checking & payments are always super quick. Great service.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
We use Ziffit to sell unwanted books from our Lions Charity Bookshop in the Marlowes in Hemel Hempstead. The service is a good one! Thank you Ziffit for supporting the Lions!
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
This is the second time I've had a book rejected for "missing or damaged spine." How could I not notice sending in a loose stack of pages? Disgruntled.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
This is the second time I've had a book rejected for "missing or damaged spine." How could I not notice sending in a loose stack of pages? Disgruntled.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Easy and good to deal with.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Ziffit is brilliant. So many books scan that you wouldn’t expect to be accepted. It’s so easy, scan and it’s yes or no if you like the price, usually around 50p to £1.50 on average per item. Box them up and if it’s heavy it will be collected the next day then you receive the money in about 5 days. I’ve rarely had a book rejected after Ziffit have them and I’ve sent some that seem very old to me!
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Ziffit is rated 4.0 based on 1,616 reviews