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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
Fast turnaround and the courier was brilliant. Would be good if the items when once scanned they could be put into alphabetical order
Helpful Report
Posted 3 years ago
Thanks for your review!
Posted 3 years ago
I have been awaiting pick up and this next attempt will be the fourth I find this unsatisfactory as I'm a regular and frequent user of ziffit
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
Ziffit is now rubbish. Only allows 4 items per basket so impossible to reach minimum £5. Trying to merge baskets results in items being removed from original basket. Waste of time.
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Posted 3 years ago
COMPANY ALWAYS FAIR WITH PRICES COMPARED TO RIVALS ALWAYS HAPPY WITH THEIR SERVICE APP FOR SLLING EASY TO USE OVERALL EXCELLENT SERVICE
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
The process is very clear and works very well.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
This is the easiest and best way for me to sell my books. I love the app and how fast I get money.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
The app is really easy to use and makes the process of scanning effortless. Arranged for pickup with DPD but unfortunately they failed on the first attempt as the driver went to a wrong address. Had to then wait until after the weekend to contact Ziffit and ask them to rearrange a collection. I heard back from them about a day after emailing them and all went smoothly from there.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Very easy to use with the app and DPD pick up efficient and reliable. Would definitely recommend.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
I nrearly gave up on Ziffit as the App would not accept my trades. Eventually Ziffit advised me that I should download the App again as it had been updated which I did and now it works again. I have been very pleased with the service from Ziffit until now so I hope there will be no further problems. It wouild have been useful to have had advice re the App much sooner.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Good prices for my items. No fuss.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Once you've managed to complete a trade all is good! I've used both courier service for parcel collection and Collect Plus to drop off my parcel and both methods have been efficient and without issues. Money is paid into my PayPal account quickly once parcels have been received by Ziffit. BUT I have deducted 2 stars because there are so many books, DVDs and CDs that are not accepted, it makes trying to complete a trade ridiculously difficult. Getting a trade to the required £5 or to 10 items is painful and saving a trade for later on the App is so complicated that I've never managed to do it. Saving a trade is easy to do when logged-in to Ziffit on a computer but then there's the issue that the App doesn't sync well, so you can't start scanning items with the App and move on to save the trade on a computer - at least, I've never been able to do it!
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Posted 3 years ago
Thanks for your feedback, we will pass it onto the team to look into further. Thanks, Ziffit.com
Posted 3 years ago
I've been selling surplus books/media to Ziffit for a while and been impressed by their system and service. My latest trade took a while to arrive (bank holidays) but like the others was promptly processed and payment by my preferred method issued. The dpd collection is really good too- giving a one hour time slot so you don't need to hang around waiting for them. Only had problems with a Ziffit trade once or twice and their customer service people sorted it pretty soon. I've got another box of unwanted (ex-E Bay stock) to go and am sure Ziffit will handle that well too. Recommended.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Have used Ziffit for a couple of years. Always prompt payment and efficient collection. Only ever had one item rejected and when I queried it, the original amount was paid with no argument. It's great to have a clear out, get some money for books etc and know they are going to be re-read and have a another life.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
DO NOT TRUST THIS COMPANY YOU SEND THEM BRAND NEW ITEMS THEN THEY REJECT THEM SO THEY DON'T HAVE TO PAY YOU AND ITS ALWAYS THE MOST EXPENSIVE ITEM THEY REJECT MMM HOW STRANGE IS THAT
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
4.5* It's always very efficient. I would say there is a noticeable price drop in the prices offered for items but that feels like it is in line with everything else...
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Reliable and easy
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Great company to deal with. All round excellence
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
It’s a good efficient service.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Easy to use, prompt payment and great communication throughout. Happy customer :)
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Trading is easy to do but on my last trade a code popped up but when I came to use it it was invalid, why invalid with in minnutes of it popping up?
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Ziffit is rated 4.0 based on 1,616 reviews