“Customer service could not have been better!! They ordered a new battery for my vest and it was just what I needed. They repeatedly contacted me to ensure all was well and that there were no issues outstanding. Thank you so much!!”
Hi Dianne, thanks for sharing your experience. We understand how frustrating this situation can be, especially when you’re trying to get the correct item. Your case is currently being handled by our customer service team, who is actively following up to help resolve this. We appreciate your patience and understanding.
“The issue with the battery I owned is that I had never used it
Ororo was very generous in agreeing to replace it, even though it was out of the warranty period. Iam very appreciative.”
