L.A. Design Concepts Reviews

5.0 Rating 894 Reviews
99 %
of reviewers recommend L.A. Design Concepts
5.0
Based on 894 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Great service and prices
Helpful Report
Matthew is AWESOME!!!!!!!
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Good customer service Easy web ordering Quick shipping
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All my orders are quickly shipped. Communication is excellent, both by email and phone. And the products are gorgeous
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LA Design Concept was one of the rare design businesses that offered a sample for the particular wallpaper I wanted. Though the paper said it would take up to 2 weeks to receive, it came in 3 days. The store even called to make sure that my order was correct with measurements etc. Very impressed.
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Samples arrived quickly. Once I made a decision, I ordered over the phone. I worked with Matthew, and he was professional and prompt.
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Excellent service. Friendly and knowledgable reps.
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I was very confident about LA Design Concepts while dealing with Matthew. He was relibale and communicated both promptly and in a highly professional manner. However, I did receive two emails that were misdirected ( not for me) about delivery . One could be considered an innocent mistake. The second one left me wondering about competence.
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Dianne went above and beyond great customer service! She caught my initial confusion when I placed my original order, contacted me and made sure that I , in the end, purchased the right wallpaper. Once the right order was placed, it got to me within a few days. Very happy.
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Great selection and great service
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Dianne is very easy to work with. She is knowledgable and answers my questions in a timely manner.
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Excellent price and prompt delivery of a designer fabric that I had purchased elsewhere at significantly greater "discounted" price. I am now a loyal customer!
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They are always very efficient and excellent.
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Great customer service. I received a call shortly after placing my order to offer additional assistance. Very nice.
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My order was addressed and completed satisfactorily. I am very pleased.
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LA Design Concepts makes available the best fabrics at a great price. Their customer service is top notch. I would not hesitate to order from them again.
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Matthew Conaway was absolutely wonderful. knowledgeable and diligent. He located a discontinued Fornasetti paper for me, getting me enough to cover a statement wall that will be gorgeous. it arrived in good time and perfect condition. It's experiences like this that keep me coming back to LA Design concepts. Although you are online (or at least in Philadelphia, it's only online) i feel strong that the service is very professional and personal. THANK YOU!
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Very helpful and efficient staff person communicated clearly about fabric I wanted.
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I have some business with LA Dedogn Concepta for a few years and it’s always a pleasure! Professional and knowledgeable!
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clear, helpful procedures. Quik delivery
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L.A. Design Concepts is rated 5.0 based on 894 reviews