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L.A. Design Concepts Reviews

4.9 Rating 1,006 Reviews
99 %
of reviewers recommend L.A. Design Concepts
4.9
Based on 1,006 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Excellent service and beautiful fabrics.
Helpful Report
Posted 10 months ago
LADC could not have been more responsive and professional in helping me purchase fabric. They were a delight to work with, and I’d happily use them again.
Helpful Report
Posted 10 months ago
Thanks so much for being accurate in the order
Helpful Report
Posted 10 months ago
Found the fabric I wanted that I could not find anywhere else. Sales rep answered my questions very quickly and I receive my order in 2 days!
Helpful Report
Posted 10 months ago
Fabric is beautiful! Glad I was able to get it from LA Design
Helpful Report
Posted 11 months ago
Easy navigation on their site to find everything I need to design and decorate with wallpaper and fabrics. Sample shipping is fast- I was able to obtain samples and get them to my client quickly and the products also arrived in a timely manner.
Helpful Report
Posted 11 months ago
Humans actually answer the phone at LA Concepts. I had the best experience. From ordering thru delivery. Everything was flawless. Thanks to my sales associate who clearly guided me thru the entire process. Peter
Helpful Report
Posted 11 months ago
I recently bought Pierre Frey fabric and couldn't be more pleased with the experience. The customer service was outstanding, with quick responses to all of my questions, and the whole process was seamless from start to finish. I was concerned by some of the negative reviews, but my experience was entirely positive. I wouldn’t hesitate to order from them again!
Helpful Report
Posted 11 months ago
Great customer service and quick shipping. Very pleased!
Helpful Report
Posted 11 months ago
Excellent and personal customer service!
Helpful Report
Posted 1 year ago
Professional, friendly, efficient. And Matt should be cloned —he’s that good !
Helpful Report
Posted 1 year ago
I had an excellent experience with LA Design Concepts and rate them highly. Matthew was terrific to work with, responded quickly and followed up regularly.
Helpful Report
Posted 1 year ago
I am pleased with my wallpaper order through LA Design Concepts. It was an easy process at a competitive price.
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Posted 1 year ago
Great selection. Staff is exceedingly helpful in clarifying details of fabrics and providing help in ordering some more complicated items that are shipped from abroad.
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Posted 1 year ago
The order was quick and seamless. I appreciate such good customer service.
Helpful Report
Posted 1 year ago
Informative and helpful.... which made for a personalized experience!
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Posted 1 year ago
The people are very knowledgeable and courteous. I have never had a problem ordering fabrics from them. The very best service!
Helpful Report
Posted 1 year ago
Great customer service!
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Posted 1 year ago
Prompt very customer friendly
Helpful Report
Posted 1 year ago
Exceptional personalized customer service
Helpful Report
Posted 1 year ago
L.A. Design Concepts is rated 4.9 based on 1,006 reviews