L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.94

4.9 Rating 1,035 Reviews

99 %

of reviewers recommend L.A. Design Concepts

4.9

Based on 1,035 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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L.A. Design Concepts 5 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

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“I really appreciate the personalized customer service and attention to detail with my order. Sending a shoutout to Matthew, who went above and beyond.”

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Posted 9 months ago

“Matthew wen above and beyond to help me with samples and finding the perfect fabrics.”

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Posted 9 months ago

“I was able to order some trim for less than I was quoted from our custom drapery and upholstery store. I was worried because I had never ordered from L.A. Design Concepts, but they were great - they sourced it and had it shipped within the week and I was able to create the most beautiful shades. Professional, easy and super helpful!”

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Posted 9 months ago

“Gave 3 stars due to web site showing availability, paying and then receiving email stating it was on back order. A little frustrating!! Ultimately came as ordered and securely packaged.”

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Posted 10 months ago

“Great selection, fair prices but the customer service is just exceptional. So nice, so helpful, so quick to respond. Highly, highly recommend. Thanks, Matthew!”

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Posted 10 months ago

“Thank you for getting the wallpaper out so quickly. Love the personal customer service and the fact that a person answers the phone and handles business asap!”

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Posted 10 months ago

“Customer service was very helpful and were able to help me track down a specific fabric, would recommend LA Design Concepts as a great resource for designers and customers”

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Posted 10 months ago

“Very helpful with wallpaper order, thank you!”

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Posted 11 months ago

“Great selection of fabrics and fast delivery”

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Posted 11 months ago

“Everything was as ordered and arrived quickly.”

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Posted 11 months ago

“Good service , fast shipment ! Thank you”

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Posted 11 months ago

“Exceptional customer service!! Matthew was so helpful and kept me informed of the status of my order. Will order here again for any wallpaper needs!”

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Posted 11 months ago

“Great quality, Fast delivery.”

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Posted 11 months ago

“Had an issue with the one of the rolls of paper ( which came from Cole and Son in London). LA Design got the issue fixed and stayed on top of it till the new replacement roll was delivered.). I will definately buy from them again. Best service . Thank you Matthew, I am grateful for all you did.”

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Posted 11 months ago

“I amvery grateful to Dianne who was very very helpful. Thanks.”

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Posted 1 year ago

“LA Design has a wide range of offerings. They are always courteous and helpful. I am very happy with their service.”

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Posted 1 year ago

“Wonderful customer service!”

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Posted 1 year ago

“They really helped about the quantity and a great supporte service.”

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Posted 1 year ago

“Fantastic as always!”

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Posted 1 year ago

“Service was top notch!”

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Posted 1 year ago

L.A. Design Concepts is rated 4.9 based on 1,035 reviews