L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.94

4.9 Rating 1,002 Reviews

99 %

of reviewers recommend L.A. Design Concepts

4.9

Based on 1,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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L.A. Design Concepts 5 star review on 4th August 2025

Anonymous

Anonymous // 01/01/2019

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“Fabric is beautiful! Glad I was able to get it from LA Design”

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Posted 10 months ago

“Easy navigation on their site to find everything I need to design and decorate with wallpaper and fabrics. Sample shipping is fast- I was able to obtain samples and get them to my client quickly and the products also arrived in a timely manner.”

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Posted 10 months ago

“Humans actually answer the phone at LA Concepts. I had the best experience. From ordering thru delivery. Everything was flawless. Thanks to my sales associate who clearly guided me thru the entire process. Peter”

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Posted 10 months ago

“I recently bought Pierre Frey fabric and couldn't be more pleased with the experience. The customer service was outstanding, with quick responses to all of my questions, and the whole process was seamless from start to finish. I was concerned by some of the negative reviews, but my experience was entirely positive. I wouldn’t hesitate to order from them again!”

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Posted 10 months ago

“Great customer service and quick shipping. Very pleased!”

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Posted 11 months ago

“Excellent and personal customer service!”

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Posted 11 months ago

“Professional, friendly, efficient. And Matt should be cloned —he’s that good !”

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Posted 11 months ago

“I had an excellent experience with LA Design Concepts and rate them highly. Matthew was terrific to work with, responded quickly and followed up regularly.”

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Posted 11 months ago

“I am pleased with my wallpaper order through LA Design Concepts. It was an easy process at a competitive price.”

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Posted 11 months ago

“Great selection. Staff is exceedingly helpful in clarifying details of fabrics and providing help in ordering some more complicated items that are shipped from abroad.”

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Posted 11 months ago

“The order was quick and seamless. I appreciate such good customer service.”

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Posted 11 months ago

“Informative and helpful.... which made for a personalized experience!”

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Posted 11 months ago

“The people are very knowledgeable and courteous. I have never had a problem ordering fabrics from them. The very best service!”

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Posted 1 year ago

“Great customer service!”

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Posted 1 year ago

“Prompt very customer friendly”

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Posted 1 year ago

“Exceptional personalized customer service”

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Posted 1 year ago

“Dianne was so helpful providing good feedback and proved to be very knowledgeable. Her suggestions provided good alternatives at more affordable prices while not sacraficing quality. With her valuable help I ended up with just the right fabric for my project. I worked with LA Design Concepts many years ago. They have withstood the test of time and I do not hesitate to highly recommend their service.”

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Posted 1 year ago

“delivered in a timely manner”

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Posted 1 year ago

“LA Drsign Concepts were very helpful in measuring and ordering. My wallpaper arrived quickly and safely!”

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Posted 1 year ago

“Great product and customer service”

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Posted 1 year ago

L.A. Design Concepts is rated 4.9 based on 1,002 reviews