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L.A. Design Concepts Reviews

4.9 Rating 1,006 Reviews
99 %
of reviewers recommend L.A. Design Concepts
4.9
Based on 1,006 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Excellent customer service and delivery. Easy to work with them. I will be ordering more!
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Posted 1 year ago
LA Design Concepts has beautiful fabrics and excellent customer service! Dianne has been extremely helpful in providing samples and prompt attention.
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Posted 1 year ago
Easy to work with - double checked to ensure the order was correct. Beautiful fabric
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Posted 1 year ago
Wonderful customer service and fast shipping.
L.A. Design Concepts 5 star review on 30th April 2024
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Posted 1 year ago
Very friendly customer service
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Posted 1 year ago
They were able to obtain wallpaper for me that my other designer couldn't find!
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Posted 1 year ago
Matthew was incredibley helpful in all aspects and very accommodating to my needs.
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Posted 1 year ago
Love that you can buy designer fabrics and wallpaper at reduced prices—without a decorator!
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Posted 1 year ago
Shipping/coordination is great, every order has made me happy!
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Posted 1 year ago
Matthew was super helpful! Wallpaper shipped fast as well!
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Posted 1 year ago
Super helpful and freindly. Thank you for your help.
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Posted 1 year ago
Great customer service. Lots of designs and choices.
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Posted 1 year ago
Helpful assistance, though I wound up with two expensive extra rolls... This paper is extraordinary... Even though we haven't installed the proper lighting yet
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Posted 1 year ago
Great service and prices
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Posted 1 year ago
Matthew is AWESOME!!!!!!!
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Posted 1 year ago
Good customer service Easy web ordering Quick shipping
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Posted 1 year ago
All my orders are quickly shipped. Communication is excellent, both by email and phone. And the products are gorgeous
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Posted 1 year ago
LA Design Concept was one of the rare design businesses that offered a sample for the particular wallpaper I wanted. Though the paper said it would take up to 2 weeks to receive, it came in 3 days. The store even called to make sure that my order was correct with measurements etc. Very impressed.
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Posted 1 year ago
Samples arrived quickly. Once I made a decision, I ordered over the phone. I worked with Matthew, and he was professional and prompt.
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Posted 1 year ago
Excellent service. Friendly and knowledgable reps.
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Posted 1 year ago
L.A. Design Concepts is rated 4.9 based on 1,006 reviews