“I rang one call over the renewal of my home insurance and spoken to a very helpful person on the phone.
They went through my home insurance details to confirm that the policy would still be suitable for me and advise on any optional covers. This is the only company that does not double its quote on your next renewal date.
Really please, thank you once again to
Ashley Evens for being so helpful.
.”
“Excellent service from start to finish, staff are polite, friendly , courteous and professional.
The insurance quote was very good which includes , breakdown , no claims and legal protection.
Documents sent out immediately by secure email, would definitely recommend.”
“I had to make a claim in the last 12 months for repairs to flooring following a leak in under floor heating pipes. My claim was dealt with quickly and efficiently over the phone and I was sent a cheque to cover the repairs. Fearing a large increase in my premium for this current year on renewal I was very pleased with the premium quoted for 2015 and was happy to stay with One Call.
There was a minor problem with my renewal - the credit card used last time was no longer valid - but a call to Laura Hulley (Ref LH5) sorted this out. She was very thorough and went through the details of my new policy (with Aviva) before taking my payment for the next year.
Overall I would certainly recommend One Call to friends and family.”
“Adam Jackson was good at his job in explaining to me in full, the questions I put to him, also made it clear to what the policy contents was offering for the fee that was being payed in House & Contents Insurance which we have taken out with One Call which were very competitive with other third party insurers, we had been with another insurer for a couple of years but gave One Call our business because of the same policy for less. AJ5.”
“Adam Jackson was good at his job in explaining to me in full, the questions I put to him, also made it clear to what the policy contents was offering for the fee that was being payed in House & Contents Insurance which we have taken out with One Call which were very competitive with other third party insurers, we had been with another insurer for a couple of years but gave One Call our business because of the same policy for less.”
“The provider was very good in setting up the policy and LC1 (Lauren) made the adjustment I requested when I called the following day, swiftly and accurately..”
“they had the card details wrong and never emailled me or sent a letter to tell then cancelled the policy and wanted the full payment wouldnt recomend and never been on your site since.”
“I received no documents on line and therefore had to contact One Call insurance the person I spoke to was very friendly and helpful. The call was dealt with very quickly, efficiently and the documents were emailed within seconds of my call! Great customer service thank you.”
