“Extremely easy efficient and painless experience and advisor AG3 explained all queries about home insurance to cover every issue I raised, both succinctly and clearly. Would highly recommend to anyone.”
“I had a competitive renewal quote in plenty of time before the renewal date so I could check it was still competitive. Having decided to renew I realised that the card you had was out of date so rang to renew on another card. I spoke to Laura Hulley (username LH5) who was very pleasant and helpful and dealt with the renewal and any questions I had professionally and pleasantly. A good product with good service.”
“The service was fine though I had to come back with some of the other quotes to get the premium reduced to be in line with the best of the other companies.”
“I have now been with One Call for my house and content insurance for 3 years and have found them to be very competitive, professional and excellent customer service when contacting them. I would recommend to One Call to anyone as a first class organisation who will go the extra mile to help their valued customers.”
“After navigating the telephone menu, perhaps the renewal option should be clearer. the telephone staff were very efficient and helpful especially KB6. All done in less than 5 minutes.”
“KB6 was more than willing to look into our renewal and find a more competitive price, as I found my cover cheaper else where. Fast transaction, pleasant telephone manner, listened to my queries and swiftly answered them.”
“KB6 answered the call which was about change of payment for a renewal of the policy, she checked and found a cheaper provider for the same requirements and then took me through the secure payment section.”
“KB6 took me through the policy and then searched for a better which was found and then we went through the secure payment section which all went smoothly.”
“The young lady who helped me over the phone to purchase my car insurance was most helpful.
Her name is Layla Beaumont, I was undecided at the time but she obviously knows her job and convinced me to
Take out the policy.
I am now glad I did.”
“The price of £50 administration charge for a change of car registration on an existing policy after purchasing a newer car was a bit much so might consider searching for a new provider when renewal is due.”
