“I rang to renew my home insurance policy with AJ5.
Although very courteous he did not ask me if I had any questions and felt rushed.
Once he had taken my money he did not appear to listen to a concern that I had & thought that I had changed my mind.
I personally felt that once my money had been taken that was it, he just wanted to get onto the next caller.”
“My renewal quote was clearly explained and the extra discount I requested, based on an earlier renewal reminder offer, was applied. The policy was clearly explained including the various excesses and the maximum amounts per claim in the various categories. I was very satisfied with the way my renewal was handled.”
“Purchased policy via website very quick and easy, made call to customer service with regards to further information spoke to Maxine (M89) who very quickly sorted everything out giving me some helpful advice during process. thank you one Call.”
“Contact EM1: A short call made easy by an attentive employee. The price was also exceptionally good and much better than those from the 'compare' websites.”
“The service i received when scott cameron called was amazing,scott explained everything very clearly and i understood everything he said,i would defo recomend you to friends and please keep up the good work”
“I contacted One call insurance to renew my home insurance policy. I spoke to Emma Martin who was very courteous, polite and friendly. Emma dealt with my enquiry very quickly and efficiently.”
“Kimberly Brooker KB6 was great, she answered all my questions and informed me of anything that would be of use to me such as the emergency repair insurance which i took out with one call, great service Kimberly :-0)”