“On October 21st, I ordered and was charged for the Eaton Drum coffee table. 2Modern on their website, promised shipping of my purchased item “in 5-7 business days”. Today is the 13th business day and I still do not have any idea when my coffee table will be delivered. I've cleared my schedule so I will be home when this item arrives. However, I have a busy life and therefore I need to know when my coffee table will arrive.
I should not have been charged for a coffee table that is in “limbo”, especially when a 2Modern representative told me that 2Modern is “having difficulty with this shipping company”. This is not a fair business practice and it also feels like a switch and bait advertisement ploy to get the customer to order from 2Modern.
I reached out, in an email, to CEO Greg Finney, however he never responded.
Anonymous”
“I had a great experience shopping with 2Modern! The entire process was seamless and stress-free. My item was delivered quickly and on time, which I really appreciated. Overall, I’m very satisfied with the service and would definitely shop with them again.”
“Easy to navigate and photos dominated by the floor mats (IOW, props such as furniture are minimized) made for easy, study-up-close. Check out process swift.”
“I was looking for something unique, not crazy unique but elegantly unique. To complicate matters, it had to be a certain height, and it had to contain certain colors. As soon as I saw this, I ordered it . It meant all the criteria.”
“Table we ordered wasn’t in stock, yet it still arrived sooner than we expected. It was packed exceptionally well. We actually had to use tools to open the packaging. The delivery driver was terrific. He helped me open the packaging so I could inspect the table before he left. (Hubby had surgery the day before and could not help). We love our new table. It’s perfect and made in the USA.”
“My wife showed me lamp she wanted on 2Am
Modern. I noticed 2Modern was selling a product from a vendor I occasionally buy from. I went to that vendor’s site assuming I would get a better price going to them direct. Not so - 2Modern had a better price and less expensive shipping.”
“Excellent customer service. Ordered a Four Hands bed on sale. Item was back ordered and waited a few months. (It was sold out on every website.) 2 Modern kept me apprised of the delivery date through timely emails. When it arrived the furniture delivery company set it up! It’s beautiful. Far surpassed my expectation!”
“The quality was not worth the price or return hassles. Plus add in shipping charges, return charges, and also restock fee charges. It costs way too much for the quality of the items.”
