“Haven’t yet received the coffee table I ordered weeks ago. I was notified that it would be delivered “very soon” 2 weeks ago with no further commutation. So, still waiting. Poor communication. Poor customer service.”
Hi Alice,
We are sorry to hear of your experience with this item and thank you for sharing your feedback with us. A member of our Customer Support team will reach out to you to see how we can help!
Best Regards,
2Modern
“The outdoor chairs I ordered for my client were the perfect fit & style! The delivery company was in contact throughout the timeframe & they were on point with all of their products. ⭐️⭐️⭐️⭐️⭐️”
“My online shopping experience was terrific. Since then, not so good. I'm still waiting for the table to appear. Does it exist somewhere? Did 2Modern mean to send it to me? No news.”
“I’ve bought a half dozen or more things from 2modern. From wall sconces to side tables. I’ve loved every one of them. I returned one item only. The return process was easy and quick. And the buying process is always smooth.”
“I requested 5 color swatches weeks ago and still haven't received them. I feel like it was a scam to get my personal information and I am not happy about it.”
“I was unhappy with my purchase and have been trying to return 6 chairs. They have not responded The chairs are extremely uncomfortable.and they make you pay for shipping”
Hi Patricia,
We apologize for your experience with your order. We looked into this and see that our Customer Support team has reached out to you. If there is anything we can help with, please contact us by phone at 888-222-4410 (M – F: 6am – 4pm PST) or by email at support@2modern.com. Thank you for sharing your feedback with us.
Best Regards,
2Modern
“Unfortunately the side table arrived broken. But, I received a call from customer service and they took care of me right away. Fantastic staff! Thank you for all you do. Happy Holidays”
Hi Caroline,
We apologize for your experience with your order, and thank you for sharing your feedback with us. A member of our Customer Support team will reach out to you to assist. You can also contact us by phone at 888-222-4410 (M – F: 6am – 4pm PST).
Best Regards,
2Modern
Hi Linda,
We apologize for your experience with your order. We looked into this and see that our Customer Support team has reached out to you. If there is anything we can help with, please contact us by phone at 888-222-4410 (M – F: 6am – 4pm PST) or by email at support@2modern.com. Thank you for sharing your feedback with us.
Best Regards,
2Modern
