“I love your product but I ordered two lamps for a wedding present which I thought woujd arrive in time for the wedding. But I’m disappointed that the shipping has been delayed and I’m not sure now when I will receive the lamps.”
“Made a purchase, only to be told it’s back ordered for 4-6 weeks… no way to cancel, no replies to emails. Thinking of contacting my cc company. This is ridiculous.”
Hi Scott,
Thank you for sharing your feedback. We see that your order been canceled – if there is anything else we can help with, please contact our Customer Support team by phone at 888-222-4410 (M – F: 6am – 4pm PST) or by email at support@2modern.com. Although this order date didn’t work out, we hope that you’ll consider us for your lighting needs in the future.
Best regards,
2Modern Customer Support
“so easy. love the website and appreciated the discount code to incentivize me to move forward with my purchase ;). I was on the fence ant it was the nudge we needed.”
“you find out that an item is out of stock AFTER you complete your purchase! and the wait time is close to 2 months. requested a cancelation of the order...... no response as of yet.”
Hi Stella,
Thank you for sharing your feedback. We apologize that your item moved into a backordered status after you placed your order. We see that your order been canceled – if there is anything else we can help with, please contact our Customer Support team by phone at 888-222-4410 (M – F: 6am – 4pm PST) or by email at support@2modern.com.
Best regards,
2Modern Customer Support
“The experience was perfect! I found exactly what I was looking for, order was easy and website easy to navigate. Shipping and delivery were early, packing well done, and the item is absolutely exactly what I wanted, thanks!”
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