“The shopping experience was quite good. I chose items online and then sent an email to customer service asking about Black Friday deals. The automated message was not helpful but an email from a real person followed and she was extremely helpful.”
“I have been trying to find out what happened to my order. Afer calling the company, I was told that a representative would look into it and get back to me, but I did not receive any further word. UPS can not track the package. What to do??”
“I needed some delivery information and called customer service directly and the woman I spoke to was very knowledgeable and helpful and I was able to place my order immediately with her.”
“I put in an order, it was accepted & got an order number. Then I received a note that my order was canceled per my request. Not the case! i guess 2Modern does not want my business.”
Hi Lisa,
We would like to help, and look into this for you. When you have a moment, please contact our Customer Support team by phone at 888-222-4410 (M – F: 6am – 4pm PST) or by email at support@2modern.com.
Thank you!
2Modern Customer Support
“Lovely collection but I had trouble with the website when trying to send a gift of Colorado and charge it to me in Massachusetts. Filled in shipping address and the next was also labeled shipping address. etc. Almost gave up.”
“Customer service far exceeded expectations.
We had shipping-related questions/concerns and the person helping us was incredibly thoughtful, knowledgeable, and caring.”
Hi Mike,
We would like to help and look into this for you. When you have a moment, please contact our Customer Support team by phone at 888-222-4410 (M – F: 6am – 4pm PST) or by email at support@2modern.com.
Thank you!
2Modern Customer Support
English
