FashionEyewear.co.uk Reviews

Name: FashionEyewear.co.uk
Rating: 2.65

2.7 Rating 237 Reviews

41 %

of reviewers recommend FashionEyewear.co.uk

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Phone:

0208 987 2400

Location:

426 Chiswick High Road, London United Kingdom
W4 5TF

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FashionEyewear.co.uk 1 star review on 22nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really great service! Staff are really helpful 😊”

Helpful Report

Posted 5 years ago

“Lovely glasses at a great price. Ordered three pairs (two prescription glasses, one pair of sunglasses) and all were delivered exactly when they said they would be. Very happy with my purchase - it's the first time I've ever worn glasses, and I'd gladly trust their services again.”

Helpful Report

Posted 5 years ago

“To be honest I purchased before reading the reviews so was a bit worried but the glasses arrived today, maybe a bit later than expected, order said allow 7 to 14 days arrived on 17th but was emailed on 15th saying they had been dispatched. Glasses are in perfect condition, well packed, original very happy. Guys you need to realistic I paid around £40 less than the high street so waiting a couple of weeks was no issue. Plan ahead, order early no brainer. Would I buy again, yes I would.”

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Posted 5 years ago

“Was actually very skeptical on purchasing from this company as the reviews were very iffy, however, I absolutely loved my package. I was often concerned as to whether I was going to receive my product or not but all in all the company was great. When I had accidentally ordered the wrong prescription, customer service was immensely helpful with fixing the issue. Will most definitely be buying from here again!”

Helpful Report

Posted 5 years ago

“I ordered a pair of Ray-Ban aviators from this site I struggled to get my size else were. Firstly I called Ray-Ban customer service they had advised that this company is a authorised reseller. Upon ordering it stated my sunglasses would be available between 7-14 days I got an email on the 10th day stating my item was despatched. I received my sunglasses on the 11th day. There was a small defect that didn’t affect the glasses but I’m a bit of a perfectionist so I knew I had to exchange. I called customer service waited around 6mins for someone to answer, when they did my issue was sorted within minutes my return email was there as soon as I got off the phone. Overall I was really happy with the service hopefully my replacement pair of glasses will go smoothly we will see.”

Helpful Report

Posted 5 years ago

“I ordered a pair of Tiffany sunglasses last Thursday The man I spoke to could not have been more helpful and said they would arrive within two weeks. As it turns out I had a message saying the frames were in stock and they would be delivered ASAP. They came on Monday I am absolutely delighted with the sun glasses and their speed of service No complaints at all”

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Posted 5 years ago

“I've been buying from Fashion Eyewear for a good few years already, and the prices and service they provide are unbeatable. They usually deliver within the specified time frame, although one time my Tom Ford glasses didn't arrive in time, but it wasn't really their fault, but the couriers. I was notified right away, and they even chased the courier for me. The prices are amazing and the products are all genuine. I have recommended this company to my friends and family, and so far we are all very happy customers!”

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Posted 6 years ago

“People have complained of waiting times. Some glasses are in stock and some not. I have just ordered for the second time. The Persol sunglasses i ordered a couple of months ago, took two weeks to arrive but they saved me 90 quid compared to my local vision express. The Tom For glasses I've just ordered were also out of stock. Probably take two weeks to arrive. But, they're 190 quid cheeper than Vision express, what do people want..I would definitely recommend ..”

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Posted 6 years ago

“Very good price and fast delivery”

Helpful Report

Posted 6 years ago

“U.S. customer for Chanel sunglasses. Glasses were in stock, shipped immediately (free), cleared customs, and I received them 7 days later. Glasses were in perfect condition and I am thrilled to have them since Chanel is making it difficult for US customers to buy discounted products. Fashion Eyewear transaction was flawless for me. I'll continue to purchase here.”

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Posted 6 years ago

“Fabulous glasses. Great quality & value. Great customer service. My first time using fashion eyewear & I'll definately buy from them again. Thanks”

Helpful Report

Posted 7 years ago

“Great frames, great customer service. Only thing I wasn’t fully satisfied with is the fact the glasses got delayed on 2 separate occasions but I still got them after about 8 weeks and I’m extremely satisfied. Vision express are great for cheap designer lenses but you will have to wait. I bought Prada frames for just under £300 and everywhere else is minimum £500 for the same frames with prescription lenses to be with you in 14 days. Pay the price or wait the time you can’t have it all!”

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Posted 5 months ago

“As an NHS worker I was really happy to be offered a pair of designer glasses and lenses at a cost of delivery only. They are extremely clear lenses and the frames are lovely. Unfortunately the downside is that the frames do not fit me, they are are far too wide, therefore, I am unable to wear them. I guess that will be my fault for not looking at the measurements, but I have not bought a pair of glasses on line before, so I hopefully will be more diligent next time.”

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Posted 3 years ago

“Good service and nice pair of glasses”

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Posted 3 years ago

“Very stylish and good quality”

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Posted 3 years ago

“Don't panic!!! I ordered some raybans which were more than £50 cheaper than the high street store. They said they had to be ordered in and expected delivery within 10 days. In the meantime I checked out reviews and immediately got swept up in the negative reviews. At the 10 day mark I emailed and received a generic response about the delay, however when I phoned a couple of days later the customer services guy was extremely helpful. He apologised for the delay, tracked my order and advised it should be with them that afternoon from the suppliers and he then upgraded my delivery to next day upon receipt. I took it with a pinch of salt, but true to his good word the delivery was received and I couldn't be happier. They look GREAT! I would definitely use them again, but would allow time if product isn't in stock. Deliver took 3 weeks. I would now phone them first to order and get the best/worst estimate of delivery time first off.”

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Posted 4 years ago

“My glasses arrived in reasonable time given my prescription and I felt they were packaged and presented well with glass cleaning clothes and case. I was pleased with the service I received.”

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Posted 3 years ago

“Ich habe Brille gekauft und nach einige Wochen(viel mal Nachrichten geschrieben) info bekommen keine auf Lager danach habe ein.... Bißchen gewartet auf Rückzahlung”

Helpful Report

Posted 3 years ago

“My initial order was for 2 pairs of Raybans. Only upon making payment was I made aware that one of the pairs had a 5-10 day delay. I accepted that and waited the 10 days. When they hadn’t arrived I emailed to be told to allow 14 working days plus possibly more due to covid. It was only because I emailed them that I received this further information. The other pair of raybans arrived no problem a couple of days after making my order. Unfortunately they were too small so I sent them back and have now received an email to say the refund takes up to 14 working days. To me that is far too long. So to sum up fashion eyewear, if your glasses are in stock and your happy with them then great, if not the after care is shabby.”

Helpful Report

Posted 3 years ago

“You get what you pay for. Yes the frames are discounted. But may come damaged upon arrival. My frames were bent and I couldn’t wear them. The company said that since I live in the US, I should take it to a local optician and was given 10 GBP or 14 USD as a “courtesy”. A few places would not touch the frames as if they got damaged in the heating & reshaping process, they did not want to be held accountable. I finally found someone who would adjust the frames for 30 USD. So I now lost 15 USD over their lack of quality control. It is less than 2 months that I have worn these glasses and there’s a scratch on them. Company says since I bought standard lenses there is no warranty. Long story short: you may save money initially, but not worth the hassle when the quality of the product & customer service are lacking.”

Helpful Report

Posted 3 years ago

FashionEyewear.co.uk is rated 2.7 based on 237 reviews