“Excellent value and very convinient. Much better than using the post office. I know when the parcel has arrived and its very easy to drop off at my local shop.”
“Didn’t respect my property at all didn’t care for it during transit arrived damaged was thrown about and ride it arrived damage they don’t care when unloading the van whatever is stand on one over the pro or drop”
“Booked a large parcel for collection and delivery. It was really simple to book, the parcel was collected on the day specified and delivered next day at a really good price. Excellent customer service.”
“I could sort the parcel out from home, print the label and then take it to my local collection point. It was delivered as expected on the correct day. The price was the cheapest when I compared prices online.”
“I sent three packages, two seem to have arrived, (awaiting confirmation). the third the customer says EBay advise delivered but it hasn't! She is upset. I have tried to get an answer but I am unable to speak to any one live at Hermes & auto system is unsatisfactory. The telephone robot can't distinguish F from S so I can't get them to "hear" Tracking Number. Parcel Hero just apologise for delay & suggest Tracking with Hermes!! STUCK”
