“This Company offers superb service.
My item was picked up on the designated day, swiftly sent on its way, and delivered to the Customer in the USA the next day. I was able to track it throughout, to its final destination.
Very pleased with the service. I will use again, when the occasion arises.”
“The parcels arrived while I was a few minutes away from home. The driver waited about 10 minutes for me to arrive and was very helpful in moving the parcels to where they needed to be. He did an excellent job well done powerful hero.”
“Easy to book, item collected on time and redelivered the next day as promised. Communication very good. A bit pricey compared to others but a very good hassle free service.”
“Absolute nightmare to deal with. Sent 3 orders and all three had severe issues.
Contacted customer service and received nothing but excuses and was fobbed off. Originally I used them as a back up to my usual courier booking company, but I can assure you, this was the first and LAST time I will use them. One parcel was over a week late using Hermes, but using Hermes via my main route, it would have been there in 3 days or less, so its not the courier, It's Parcel Hero.
They are nothing but a NIGHTMARE and best avoided, use Parcel2Go or InterParcel”