“Absolutely awful , Send parcel 9 weeks ago , meant to be delivered 4 weeks ago , In past 4 weeks tried to contact via website "contact us" 14 TIMES !!!!!! No-one response , NOONE . Spend £90 to ship parcel to get this kind service, Terrible ! Where is my parcel and why Parcelhero thinks that it is ok not to respond to customers ? After all i paid for service and im chasing parcel , not asking here for anything what im not entitled to”
“Parcel got to our daughter OK but was just left outdide with no note that it had been delivered. She only realised that it was there when I phoned her to say tracking said it had been delivered.
After all this efforrt the parcel could have been stolen.
Not good enough”
