“Polite and courteous service. Would have liked more of an indication when in the day the parcel might be collected as it felt like a lot of hanging around and clearing a whole day for the collection as the time frame given was 8-6 p.m.”
“I took out the extra insurance to cover the cost of my parcel if it went missing. So a quite pricey to send. I've had a parcel get lost by parcelforce in the past. After giving the buyer a refund I was over £100 out of pocket.”
“I could sort the parcel out from home, print the label and then take it to my local collection point. It was delivered as expected on the correct day. The price was the cheapest when I compared prices online.”
“Easy to book, item collected on time and redelivered the next day as promised. Communication very good. A bit pricey compared to others but a very good hassle free service.”
“Delivery made ahead of schedule - great!
It would be helpful if the transaction could be archived on the account for future reference as well as the confirming email”
