“Collection my heavy parcel (65kg!) No problem at all and arrived its destination on time. I was accidentally charged twice for collection service however they have refunded one of my PayPal money back. Will use their service again in the future.”
“I found this site to be very easy to use. It gave very clear price alternatives. The parcel was collected from my house and delivered on time. Would definitely use them again.”
“The process was quick and simple with parcel hero who were very efficient.
They were let down a bit by DHL who did not seem to know what they needed to do.
After a couple of phone calls to them I explained that parcel hero had done the paperwork and forwarded the notification to them with the tracking number.
I did try to get a resolution from parcel hero but no success.
Anyway my parcels were picked up and delivered on time and to the correct address.
The communication between the two companies seemed not to exist beyond the order to collect .
The process was very cost effective.
I will use again 😃”
