Secretsales Reviews

1.4 Rating 253 Reviews
9 %
of reviewers recommend Secretsales

Write Your review

Tell us how Secretsales made you happy
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Secretsales 1 star review on 31st January 2024
Helen
Secretsales 1 star review on 11th September 2023
Miriam Levvy
Secretsales 1 star review on 8th August 2022
Unsatisfied Customer
Secretsales 1 star review on 11th January 2022
Anonymous
Secretsales 1 star review on 6th October 2021
Reeber
Secretsales 1 star review on 6th October 2021
Reeber
Secretsales 1 star review on 23rd January 2021
Anonymous
Anonymous
Anonymous  // 01/01/2019
what a terrible dishonest company. Not only have they stolen hundreds of customers money but also thousands of suppliers cash. we were a supplier and we know they were selling stock they didnt own or their suppliers owed. FRAUD! FRAUD! FRAUD1 Sash still drives around in fast cars spending other peoples money. What a scumbag
Helpful Report
Posted 4 years ago
Don’t buy from this company, it’s just one big con. Same experience as others, ordered goods in January 2020. Order never arrived and then was cancelled. Tried to contact customer service but no reply. Then after two months I received an email from Secret Sales saying old Secret Sales had gone into administration. JUST ONE BIG CON.
Helpful Report
Posted 4 years ago
Wish I had read the reviews before buying from Saleles Beware these people are useless no delivery no refund NO future purchases from these
Helpful Report
Posted 4 years ago
Same as all these other people. Ordered goods now cancelled but no refund.
Helpful Report
Posted 4 years ago
Should be no stars. Ordered goods in Jan was to be delivered by Feb... never came! Was told contact my bank to get my money back. Its disgusting because they are still sending emails, advertising goods! Those emails should stop!
Helpful Report
Posted 4 years ago
Same story as everyone else ordered 3 t-shirts was expected 25th feb get email in march telling me order cancelled going into in administration and to claim money back through paypal all whilst still getting the emails everyday for secret sales offers....absolute bunch of scumbags
Helpful Report
Posted 4 years ago
Goods paid for over a month ago.....the delivery date came and went and still no goods. I looked at my Secret Sales account and it showed that my order was cancelled!! I then found out company had gone bust! Surely to take money for goods that don’t exist is FRAUD.
Helpful Report
Posted 4 years ago
Awful service, ordered beginning of February, no correspondence to say where goods were and not responding to emails. Now gone into administration which I have read happens frequently. Terrible DO NOT USE
Helpful Report
Posted 4 years ago
Ordered beginning of February and they knew they were going into administration!! Fraud and theft !! Will be taking legal action
Helpful Report
Posted 4 years ago
I placed an order 3 months ago. Order still not received. Sent email a month ago to which I have had no response to. Sent another email today highly doubt I will get a response or a refund. The lack of communication is disgusting. I will never use this website again and advise others to do the same.
Helpful Report
Posted 4 years ago
In the end of January I made an order. One of the items I received, second one I was waiting for 1,5 month, then they cancelled this item and promised back my money in 5 days. Half a month has already passed, no money, no answers on e mail, messenger and it's absolutely impossible to get through of them, just answering machine. Horrible rubbish company. Awful customer service I have a big history of online shopping, but this is the first time I’m faced with such an attitude towards a client. Shame.
Helpful Report
Posted 4 years ago
Awful company! Still took orders, knowing full well that they were going into administration. New takeover company doesn't care about money owed to customers and thousands owed to suppliers. The CEO left in September - He is on the Board for LRG, the company who has taken over through administration. PREMEDITATED FRAUD
Helpful Report
Posted 4 years ago
Company has changed hands and not delivering orders or refunding - bunckj of frauds and crooks - NEVER use this site again.
Helpful Report
Posted 4 years ago
Company is a fraud! They didn’t fulfil my order claiming they’ve gone into administration yet they’re still trading online as secret sales UK. Company is a scam stay away.
Helpful Report
Posted 4 years ago
Taking orders and money when they knew they were pulling a fast one and closed over night and started trading next day again with new name. Not goog
Helpful Report
Posted 4 years ago
Frauds. No goods received then they say they are in administration and go to PayPal for a refund. They they continue to bombard me with emails about their ongoing ‘sales’ of which, if ordered, they would have no intention of fulfilling. Do not order from this company you have been warned.
Helpful Report
Posted 4 years ago
This company is so...fraudulent. They would have known that they are going into administration and have the audacity to be selling orders they knew they cannot fulfil. I placed 2 orders from this company in January 2020 and did not receive my orders. They promised to fulfil the order by the 1st week in February. They did not and they are owing me over £300. Please stay away from this company as they are still trying to sell to people having hold on to millions of pounds that belongs to their customers. Please stay away - don't purchase from the new company - they have no reputation again. They are crooks and cannot be trusted again by customers. BAD! BAD!! CROOKS!!!
Helpful Report
Posted 4 years ago
I placed 2 separate orders in January with this company and they failed to deliver the items, I got an email today to say they are going into administration and to claim back my payment from my credit card company. They then have the audacity to send me a marketing email 5 mins ago still trying to sell items me items! AVOID!
Helpful Report
Posted 4 years ago
The same as most , sort your own refund out because we're a rubish company to deal with . Its been going down hill for a long time no
Helpful Report
Posted 4 years ago
Took 4 calls and 1 email before got promised to refund for items cancelled as can't fulfill. Today get email company going into administration process and to claim back from PayPal.
Helpful Report
Posted 4 years ago
Secretsales is rated 1.4 based on 253 reviews