“I recently bought a K-pop concert ticket on StubHub for the first time (in Paris), and I was honestly nervous at first — I wasn’t sure if it was legit. Thankfully, everything worked out in the end!
The process of buying the ticket was smooth, but I do wish there were more detailed information provided, especially for VIP tickets. It wasn’t clearly stated what was included (like whether it had soundcheck access), so I had a hard time figuring out where I was supposed to line up at the venue.
That said, once I got there, everything went smoothly — my ticket scanned without a problem, and I was able to fully enjoy the concert and use my VIP benefits.
Overall, a good experience, but it would be great if StubHub could include more specific details about ticket inclusions for future buyers, especially for special/VIP access.”
“The tickets to the Ann Frank house were extremely, extremely difficult to purchase online. I would’ve had to stay up till 2:30 AM and even then the tickets that I specifically wanted might not be available. Although StubHub cost more per ticket, at least I was able to get the tickets easily and safely.”
“The parking passes that were sold to me to accompany a concert ended up being a 56-minute walk away from the event. I don’t think you should offer the parking purchase in the first place unless the location is within a 15 minute walk. I feel duped.”
