“When ordering my ticket, I was able to choose the row closer to the stage (Row 2 in the section), but when i got to the stadium, I realized it was the second last row in the section. I'm not sure if I didn't look at it close enough when I was purchasing the ticket, but I was slightly disappointed when I was so high up, since the section was in the nose bleed. Luckily, I had plenty of room to my left that I could utilize with people to my right, and no one in front of me, so I had a pretty clear and good view of the stage and concert. My only complaint was the confusion of the row within the section.”
“Have been waiting over 2 weeks after selling my tickets to get paid. Even after they gave me a date that I should expect my payment. And that date has passed. $600 of my money is tied up with them. And it has been for weeks, and they can't give me a date when I should expect the money that I earned by selling my tickets. Their customer service is horrible and couldn't help me at all.”
“Easy to manage... only issue was that the Valet parking lot was 4 blocks away from the stadium and that wasn't well described in the information prior to purchase”
“We got lucky with tickets! Excellent price for club seats at quarterfinal of FIFA club world cup! Best seats in the house, with free food and drinks. Incredible experience!! ❤️ StubHub!”
“First time using Stubhub and it was a wonderful experience. The price was fair and the seats were great. Had a great 4th of july celebration with my family. I will definitely be using Stubhub again.”
“StubHub customer service was excellent!!! They answered my questions and made it real easy by having the answers! I wish to commend the young lady who helped me out as she was very easy to talk to and was very helpful with me! Keep up the good work young lady!”
“I bought Toronto Coldplay tickets for Mon July 7, 2025 for a family Birthday gift & received tickets for Sat July 12, 2025. I repeatedly called Stubhub complaining but their computer system & customer service is terrible. I was told the concert date had changed & to go on the July 7 date even though the tickets didn't match, then another call to go on the July 12 date. I begged for a refund repeatedly as I am not driving 2 hours each way to concert to be turned away on the wrong date. No one could provide a clear answer. After many calls & escalations with no result, a couple days before the concert when I was so upset they finally gave me instructions to return the tickets with no promise of refund. I will never buy from stubhub again.”
“This company is awful. I was checking out and the total said 200, then once I hit finalize it ended up being 400. Then stub hub said multiple times they wouldn’t help me at all or refund me. Scam artists. Do
Not use stub hub they are gross.”
