“Cannot thank XDP staff enough, I received a text message this morning informing me that my parcel would be delivered between 10:45 and 12:45, this was inconvenient for me but they couldn't have been more helpful. They redirected my parcel to my daughters house. This is the kind of service I like and it eased a lot of stress as I couldn't be there. Thank you to everyone who assisted this morning.”
“hi..all depends what part of the country your all from...in future can you put depot numbers on so we can see where you are in the country..3 big bold numbers on label..”
“Been waiting a week for a next day delivery keep saying they have been when obviously they haven’t phoned yesterday promised delivery today and that they would ring me guess what no call no delivery worst carrier ever do not use it buy from anyone that uses them”
“Having ordered a lawnmower from Aldi, I was extremely concerned when I read the reviews for XPD. I’d not of heard of them before but had serious doubts about my delivery. However, I received an email to say my parcel had been collected and was then in a depot. Three days later received an email saying it was out for delivery, with a 2 hr delivery slot. My parcel arrived on the right day, at the right time. I hadn’t tried to phone or email the firm so can’t comment on any lack of response. The delivery driver was very pleasant and put the parcel in my garage for me. This is my only experience of XDP but it was a very positive one.”
“After reading all these bad reviews I was very sceptical about this company. I shouldn't have been worried. I ordered my blind from make my blinds. I had an email stating xpd were going to deliver between 5.22 and 7.22. It was 5pm there was a knock at the door, I answered the door and who was it it xpd delivery driver. I was shocked he was very friendly and helpful, he see I had crutches and said do you want me to put the blind on the stairs, I said oh yes please so he did that and off he went. Only problem I had was he didn't get me to sign for the blind”
“After reading all these bad reviews I was very sceptical about this company. I shouldn't have been worried. I ordered my blind from make my blinds. I had an email stating xpd were going to deliver between 5.22 and 7.22. It was 5pm there was a knock at the door, I answered the door and who was it it xpd delivery driver. I was shocked he was very friendly and helpful, he see I had crutches and said do you want me to put the blind on the stairs, I said oh yes please so he did that and off he went. Only problem I had was he didn't get me to sign for the blind.”
“Excellent service well within schedule, I received a courtesy call the day before and a text 45 minutes prior to delivery, the heavy consignment was delivered 11 minutes into the scheduled delivery window. The caller and two delivery staff were very polite and helpful.”
“Unlike other reviews, they did answer the phone and gave me a clear update. They also responded very quickly to emails and gave accurate information. Finally, their tracking gave me precise information, including a 2 hour window.”
“Fantastic service no complaints atall turned up when they said they would and took furniture up a flight of stairs with no problems atall both drivers very polite and even had a laugh with them thankyou very much will use again”
