A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,099 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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A-Plan Insurance 1 star review on 11th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Gloucester office are very friendly and helpful, so when I received a call from Josh Portman at A Plan about renewing my car insurance I listened. I only realised it was the Birmingham office after the call and I had agreed to renewing and had made a full payment. I was informed that it would be less than I was paying including rescue. But I later received a call informing me that my car was too old for the rescue plan and that the overall cost now would be higher unless I used the suggested and only rescue plan available to me. I complained and Josh said he would send some m & s vouchers as compensation and which I still have not received.”

Helpful Report

Posted 9 years ago

Very sorry to hear about this experience Mrs Hardy. I have passed on your feedback to the branch and they will be in touch to resolve this for you.

Posted 9 years ago

“Face to face consultation with adviser to discuss my insurance requirements.”

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Posted 9 years ago

“Friendly service”

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Posted 9 years ago

“Very competitive quote, good communication and swift response to queries.”

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Posted 9 years ago

“The team was Speedy and helpful, I am happy to recommend to friends and family”

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Posted 9 years ago

“They offered me all that I needed in the insurance for my car”

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Posted 9 years ago

“It was all sorted quickly and efficiently”

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Posted 9 years ago

“The lady I spoke to was polite and very helpful I happy to continue to give you my business and possibly add further insurance policies Once again thanks for your help”

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Posted 9 years ago

“We were greeted by very efficient young lade who sorted out our insurance easily, whereas another two insurance companies w asked directly said our newbuild house did not exist!”

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Posted 9 years ago

“Very helpful staff. no pushy sales patter. and a great price”

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Posted 9 years ago

“The renewal of my policies (formerly with Sarum) was carried out promptly and efficiently.”

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Posted 9 years ago

“pleasant to deal with & gave me a very competitive quote”

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Posted 9 years ago

“They always provide excellent customer service.”

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Posted 9 years ago

“By being sensible with policy prices and very help full team.”

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Posted 9 years ago

“Very helpful all the time eny problem thay are happy to sort don't matter haw many times you call there still happy to help ..... Mr w connors👍👍👍”

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Posted 9 years ago

“Still waiting for my insurance policy?. Keep phoneing no joy.”

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Posted 9 years ago

Sorry to hear that Mr Curtis. I will pass this feedback on to the branch and they will be in touch to resolve this as soon as possible

Posted 9 years ago

“I was promised documents sent through the post, very important! Sadly have not received them? :(”

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Posted 9 years ago

Very sorry to hear this. I will speak to your branch and ask them to resolve this for you as soon as possible. Best wishes

Posted 9 years ago

“Sorted all out and cheaper than my renewal quote”

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Posted 9 years ago

“One stop shop, good price”

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Posted 9 years ago

“They found the right insurance for me”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,099 reviews