A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,095 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can’t praise Simon and Ricky from the Banbury branch up enough. They are so professional, helpful and friendly they made a very difficult claim slightly less stressful. It was due to them that I renewed again with A-Plan. They deserve a pay rise!”

Helpful Report

(Banbury) - Posted 4 years ago

“Great response, supportive and helpful. Thank you”

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(Chichester) - Posted 4 years ago

“Ryan at the Aylesbury office was very helpful in renewing my car insurance and also looking for classic car insurance. All happened easily and quickly and all sorted no issues.”

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(Aylesbury) - Posted 4 years ago

“It was disappointing not to be able to deal with your local Ipswich Office with queries. I know my deal was agreed elsewhere, but, originally I was unaware of your presence in Ipswich. Whilst I'm not privy to your internal procedures, there must be a way I can conduct business locally without prejudicing the e originator.”

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(Eastleigh) - Posted 4 years ago

“Professional and courteous. Informative and fair.”

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(Salisbury) - Posted 4 years ago

“All very good and easy to deal with. 👍.”

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(Thatcham) - Posted 4 years ago

“Fantastic knowledge of products available, I already had my car insurance with you then I got asked about house insurance, I can honestly say you matched the previous supplier with contents and building cover required but at a much more competitive price .. keep up the good work .”

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(Shirley) - Posted 4 years ago

“All the insurance we need, competitively priced and friendly, helpful advice.”

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(Banbury) - Posted 4 years ago

“Very helpful with all aspects of the insurance. Rated as 5.”

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(Ipswich) - Posted 4 years ago

“A very helpful team in obtaining quotations for house/contents and car. All queries are answered simply.”

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(Banbury) - Posted 4 years ago

“I'm happy the way you handle my renew policy simple but fast and really got me the best deal”

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(Ruislip) - Posted 4 years ago

“Very good effective service. Agent very helpful. Still waiting for £25 Marks and Spencer voucher.”

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(Chester) - Posted 4 years ago

Dear Mr Withers, thank you for the review. I have contacted your branch regarding the voucher and they will be contacting you today regarding this. Regards A-Plan

Posted 4 years ago

“Helpful friendly staff. Knowledgable about product and able to explain various issues.”

Helpful Report

(Basingstoke) - Posted 4 years ago

“I used to have several insurance policies with a plan Bletchley , but the service has not been the best over the last year , many times they have said they will call back and don’t hence I’m slowly taking all my policies elsewhere”

Helpful Report

(Bletchley) - Posted 4 years ago

Dear Mr Horton, we are sorry to hear about your experience and this unacceptable. I have asked the branch manager to get in touch with you asap. Kind regards, A-Plan

Posted 4 years ago

“Very good service with the details explained. Charmaine is very good”

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(Chichester) - Posted 4 years ago

“Very thorough and not pushy.”

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(Eastleigh) - Posted 4 years ago

“Very happy with A-plan over the years”

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(Farnborough) - Posted 4 years ago

“Staff at Eastleigh branch always friendly and helpful. We do price comparison and in the main thier prices are competitive. Occasionally we've gone elsewhere but there were no hard feelings when we told them.”

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(Eastleigh) - Posted 4 years ago

“Very happy with the service and people”

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(Swindon) - Posted 4 years ago

“Very thorough attention Thank you”

Helpful Report

(Maidstone) - Posted 4 years ago

A-Plan Insurance is rated 4.7 based on 6,095 reviews