A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,098 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,098 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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A-Plan Insurance 1 star review on 4th June 2026

Anderson

A-Plan Insurance 1 star review on 11th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would give 5 stars if you were to offer best renewal quote without us having to push you into it. Makes us think you don't really care if we leave you.”

Helpful Report

(Bletchley) - Posted 6 years ago

“A-Plan has been my brokers since I was 17. I'm now 55. I cannot fault them. The personal service, attention to detail and excellent customer service put them into a category of their own. The whole family use them. They've become almost like family - the long term staff will ask me how my daughters are. They've got th e measure of all of us.”

Helpful Report

(Worcester) - Posted 6 years ago

“Got van and car insurance with them Great deals aswell”

Helpful Report

(Shirley) - Posted 6 years ago

“Myself and my family and friends have been using Aplan for many years now. A plan always have someone to talk to and explain everything in a way you fully understand. They have always tried to match any cheaper quotes but never sacrifice quality just to get a cheaper premium. Any issues or queries have been dealt with in a very professional manner and always inspire confidence with the products they supply. I will continue to use and recommend A plan insurance for many years to come.”

Helpful Report

(Thatcham) - Posted 6 years ago

“Having been using A-Plan for many years and for all my policies, I have never been disappointed by them. Competitive quotes and a great service. I’ve made a couple of non fault claims over the years, and they take the stress and hassle away. Keeping the whole claim process simple and worry free. In general a great service is what I receive, even when just renewing an insurance policy.”

Helpful Report

(St Albans) - Posted 6 years ago

“All staff have been very helpful and professional. Thank you for the great service you provide.”

Helpful Report

(Gloucester) - Posted 6 years ago

“Very happy with the service provided. The staff were very helpful and provided us with a very comprehensive and competitive product.”

Helpful Report

(Loughborough) - Posted 6 years ago

“I always find A-Plan very helpful and it’s great to be able to make a phone call, Not be put on hold, actually talk to a human and not be given 10 options to choose from! Well done A plan.”

Helpful Report

(Shirley) - Posted 6 years ago

“The staff are always very helpful and polite would highly recommend”

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(Ruislip) - Posted 6 years ago

“Excellent service on a renewal, prompt, knowledgable, efficient, polite service.”

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(Chelmsford) - Posted 6 years ago

“Good friendly service and fast.plenty of advice.”

Helpful Report

(Dunstable) - Posted 6 years ago

“The team helped me to find the best motor insurance deal for us for which we are very grateful.”

Helpful Report

(Alton) - Posted 6 years ago

“They are very efficient and friendly”

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(Luton) - Posted 6 years ago

“Very pleasant person who was efficient and helpful.”

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(Carterton) - Posted 6 years ago

“Excellent service as always. Have used A-Plan for several years. We did try another commercial broker and service was shocking so all out business vehicles back with A-Plan. Would highly recommend to anyone.”

Helpful Report

(Carterton) - Posted 6 years ago

“good service”

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(Thatcham) - Posted 6 years ago

“A very good company they put themselves out to find the best deals superb”

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(Maidstone) - Posted 6 years ago

“Really helpful first policy in my name. Made very easy by the person dealing with it.”

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(Bournemouth) - Posted 6 years ago

“Hi really good service thanks. I have been with Aplan for a few years and not been let down by the advice about insurance by them.”

Helpful Report

(Aylesbury) - Posted 6 years ago

“Contact ability with a human being, is important for me. These days of multi choice answers given to machines and waiting for a call back are irritating in the extreme.”

Helpful Report

(Shirley) - Posted 6 years ago

A-Plan Insurance is rated 4.7 based on 6,098 reviews