A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional but friendly customer service providing enough information to enable an informed decision to be made.”

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Posted 8 years ago

“I love the fact you have a 'landline' rather than an 0845 or 0345 number, and you get through to someone usually straight away. Also you do seem to be competitive for even long standing customers; although I do keep looking at the competition to ensure I receive the best quote possible. My only gripe is that the details on my policies for car and house mostly have at least one aspect incorrect. this then invalidates my policy? I'd like to see my policy come through with no errors, as contacting you again to amend them is time-taking, especially when I have to wait for the amended forms to come through in the post which takes a few days, and then have to check them all allover again. Also, meant to mention, the staff are always very pleasant and friendly and helpful and knowledgable. thank you.”

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Posted 8 years ago

Thanks for your feedback. I will let your branch know about the comments regarding incorrect policy details and make them aware.

Posted 8 years ago

“Motability loss of no claims sorted.”

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Posted 8 years ago

“Excellent personal service.”

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Posted 8 years ago

“By being pleasant, efficient and helpful.”

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Posted 8 years ago

“They bend over backwards and spend time to get you the best deal possible”

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Posted 8 years ago

“Dealing is easy Very competitive in the market. I will recommend a plan for hassle free deal Reg mr.hyder”

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Posted 8 years ago

“Very clear and straightforward information”

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Posted 8 years ago

“Very helpfull rang bsck when said so far so good”

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Posted 8 years ago

“I actually can't remember which policy this is, but I have always had a friendly and efficient service from the Bromsgove APlan office. Thanks.”

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Posted 8 years ago

“Good customer service”

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Posted 8 years ago

“The policy seems good but I was a bit confused by the documentation I was sent and what needed to be signed and returned (or not as seems to be the case). Still a bit unclear!”

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Posted 8 years ago

“Every effort was made to provide the cover I required at the best cost.”

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Posted 8 years ago

“re-insurance price maintained”

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Posted 8 years ago

“A plan was every ifficent nolageable thay make me verry happy”

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Posted 8 years ago

“You gave me a fair quote for my wifes car , but the small van was again way off the mark .”

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Posted 8 years ago

Hi Mr Pickering, I have passed on your feedback to your branch. Someone will be in touch to discuss this with you.

Posted 8 years ago

“Managed to get me a cheaper quote than present company”

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Posted 8 years ago

“that i got the insurance i wanted.”

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Posted 8 years ago

“Extremely helpful, very efficient, friendly manner. As well as saving a substantial amount for like to like cover a bonus of £50 M & S vouchers exceeded expectations.”

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Posted 8 years ago

“always happy to help.polite.call you back”

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Posted 8 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews