A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,099 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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A-Plan Insurance 1 star review on 11th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A first class service from initial phone call to receipt of the paperwork.”

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Posted 11 years ago

“Very efficient and polite staff. I have been pleased with my dealing with A-Plan Insurance so far. Keep up the good customer service! Best regards Chris Byers”

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Posted 11 years ago

“excellent customer service, and very polite.”

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Posted 11 years ago

“After suffering a heart attack on the M25 and writing off my car, my daughter contacted Steve Neal of the Guildford Office. Steve went far beyond what one would expect and sorted everything out, including an awkward insurer. On recovery, I contacted Steve, and again he was very helpful in sorting out all the issues. Also he insured by new vehicle at a rate less than last years premium, despite declaring the heart attack. That is service you would never get from a comparison site. Always recommend A-Plan to all the family and friends.”

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Posted 11 years ago

“I can only say that I myself have had very very good service from this company. Thanks again mr frank pemberton Isle of Wight”

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Posted 11 years ago

“Always helpful and friendly. Any queries I've had they have responded to and nothing seems too much trouble. Great customer service!”

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Posted 11 years ago

“After just a few telephone calls received excellent quote and service. Job done.”

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Posted 11 years ago

“Very good service. helped with everything I asked.”

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Posted 11 years ago

“Superb customer service, knew exactly the kind of cover we needed and smashed all the prices that we had seen on comparison websites. Really special touch to know that our policy resulted in a donation to charity of £30. Not many insurance companies I know that do that.”

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Posted 11 years ago

“Friendly and good quality of service. Well done guys”

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Posted 11 years ago

“Leonine very helpful and knowledgeable. Excellent service. From all the staff good rates John dale”

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Posted 11 years ago

“I had excellent service in sorting out a car insurance package for myself. Jenna Skillen was the lady who arranged the quotations and the final insurance for me. Thank you very much. I would have no hesitation in recommending "A-Plan" insurance to any driver.”

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Posted 11 years ago

“Excellent service great to talk to professional people face to face and get the right product. thank you Ronald Bray”

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Posted 11 years ago

“Very proficient and easy to deal with helped me obtain a good policy and price very pleased”

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Posted 11 years ago

“Very efficient and polite personal service received as usual. Reminds me why I don't buy insurance online! Thank you.”

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Posted 11 years ago

“I found the service we received in the office was outstanding when I took out the policy. Your Administrator was thorough and explained each step of the transaction to me., I would therefore have no hesitation in recommending your services. Thank you.”

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Posted 11 years ago

“Quick,efficient and courteous service everytime. I have had competitive rates from this company and highly recommend them.”

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Posted 11 years ago

“Have been an A plan customer for several years but changed branches this year. The service changes were smooth and efficient. Staff at Newport and Eastleigh helpful and polite, it is good to know that if something goes wrong I have their help and expertise to call on.”

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Posted 11 years ago

“Very easy, Katy was re ally helpful and found me an excellent deal. I won't bother. With comparison websites again .”

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Posted 11 years ago

“The staff are are really helpful and get all my requests sorted in quick time. I have 7 policies with them now....enough said!”

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Posted 11 years ago

A-Plan Insurance is rated 4.7 based on 6,099 reviews