A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,099 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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A-Plan Insurance 1 star review on 11th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and helpful team”

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Posted 9 years ago

“It was nice to talk face to face with someone rather than a voice over the phone. I found the staff very helpful and friendly.”

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Posted 9 years ago

“Excellent customer care level during recent claim process.”

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Posted 9 years ago

“Quick and easy quote by phone. Good communication from Exeter office.”

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Posted 9 years ago

“A comprehensive and professional service”

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Posted 9 years ago

“Service good. Only one small hick-up but easily remedied.”

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Posted 9 years ago

“Advisers in Kidderminster branch were helpful, knowledgeable and fully met my needs. Thank you.”

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Posted 9 years ago

“sorted out what I needed”

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Posted 9 years ago

“The service was great and made things easier.”

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Posted 9 years ago

“Service great, and one of the cheapest”

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Posted 9 years ago

“The customer service was good and the staff I dealt with were knowledgeable, helpful and efficient”

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Posted 9 years ago

“I obtained the insurance through a broker. Not really relevant.”

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Posted 9 years ago

“Explained everything clearly and also very pleasant staff.”

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Posted 9 years ago

“Friendly service with efficiency and speed. It gave me all I needed for my insurance and was accepted by my site Bourne Liesure as good cover on their park.”

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Posted 9 years ago

“overall service was ok, that said the manager told me that I could expect some M&S vouchers for the policies that I took out.”

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Posted 9 years ago

Thank you for your feedback Mrs Swift - I have contacted the branch to follow up on your voucher query. They will be in touch today. Regards, A-Plan

Posted 9 years ago

“efficient service.”

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Posted 9 years ago

“Approachable staff,very pleasant,explainedthings quite simply and gave a competitive quite”

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Posted 9 years ago

“good deal nice people to deal with”

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Posted 9 years ago

“I received friendly service, geared to get the best deal for me -far cheaper than my previous insurer. The terms etc were explained in terms that the layperson can understand, not jargon.”

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Posted 9 years ago

“im very pleased with my policy that allows me to add people to my policy when I want very friendly service”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,099 reviews