A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,099 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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A-Plan Insurance 1 star review on 11th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from very helpful & knowledgeable staff at the Horsham branch, who took trouble to find me a very competitive quote for my car insurance. Smart office too. Highly recommended !!!”

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Posted 11 years ago

“very helpfull and a quick transaction.”

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Posted 11 years ago

“Very easy to talk to members of staff. Every detail explained of the package. Great rates. A great team.”

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Posted 11 years ago

“Very impressed with service and a no pressure attitude. Very refreshing in this day and age.”

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Posted 11 years ago

“Chap in the office gave me a deal better than other online quotes, honoured my wife as a named driver on my insurance toward no claims bonus (others did not), included uninsured driver cover and depreciation enhancement. This experience showed that the internet is not always cheaper and you get the insurance certificate there an then. Pleasantly surprised and pleased. Would use them future quotes.”

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Posted 11 years ago

“So helpful. I needed to sort car insurance for both my mum and myself, the staff were very patient and helpful, and were able to match offers I had from other companies.”

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Posted 11 years ago

“really easy good service will use again in the future”

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Posted 11 years ago

“Top quality service, courteous and efficient. Would highly recommend.”

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Posted 11 years ago

“All staff were friendly, courteous and knowledgeable. Nothing was too much trouble. They also returned phone calls as promised.”

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Posted 11 years ago

“All staff were friendly, courteous and knowledgeable. Nothing was too much trouble. They also returned phone calls as promised.”

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Posted 11 years ago

“A plan always provides xcellent personal service”

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Posted 11 years ago

“Pleased with the polite and helpful staff when calling office at Chelmsford”

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Posted 11 years ago

“Have to say that the guy that helped me with my car insurance is a great asset to your company, absolutely superb service, what a change from the one I spoke to last year when I visited the same office, I have never experienced anyone so disinterested in selling car insurance. By the way, my name is Graham Johns not just Johns.”

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Posted 11 years ago

“I have been dealing with A Plan (Sheldon) for many years, even before they were A Plan. I cannot fault them, they never fail to help with kindness and a smile. James is such a nice family guy who listens and understands along with Matt and the rest of the team who are always willing to go the extra mile. Keep up the good work because I don't want or need to go anywhere else!!! June Denny - Sutton Coldfield”

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Posted 11 years ago

“We have taken out buildings and contents insurance plus car insurance with A-plan. The service has been great, and when you phone a person answers the phone! I know that does sound somewhat obvious, but you talk to someone without having to navigate endless menus which never actually have the menu option you want. Not only did I speak directly with someone, but they dealt with my query quickly and knowledgeably. A-plan will be at the top of our list to contact for any other insurance we may need.”

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Posted 11 years ago

“loved the fact that you were able to quote me less.”

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Posted 11 years ago

“Excellent service, very professional and competitive quotes without being pushy”

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Posted 11 years ago

“Very polite and extremely helpful”

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Posted 11 years ago

“Having one's insurer based locally, I feel, would make it easier to deal with any claim face to face if required, rather than having to deal with an anonymous person over the telephone somewhere in the ether. I would, however, rather be given the 'best' quote when (based on the information you have on file) rather than for me to shop around and then you offer me a lower quote.”

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Posted 11 years ago

“Excellent, prompt service, at lower price than existing brokers (Swinton)”

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Posted 11 years ago

A-Plan Insurance is rated 4.7 based on 6,099 reviews