A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,099 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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A-Plan Insurance 1 star review on 11th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful, friendly and accommodating to needs.”

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Posted 10 years ago

“Very friendly customer service team.. Precise / easy and insured in minimal time.”

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Posted 10 years ago

“My experience with A Plan insurance was exceptionally friendly staff who were willing to spend the time to find the right plan for me ,answer any questions I had and acted in a very professional manner .”

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Posted 10 years ago

“Great service and friendly staff. Very helpful.”

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Posted 10 years ago

“Very quick and friendly service.”

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Posted 10 years ago

“If professionalism is of the upmost importance my hat is off to the friendly service thank you Mike KAY”

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Posted 10 years ago

“I would not hesitate to recommend your services to all my family and friends such a good service. Recently transferred from Churchill difference of 1 star to 10 stars.”

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Posted 10 years ago

“very helpful and pleasant at all times thankyou”

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Posted 10 years ago

“I spoke with Dominic Branson regarding my car insurance, excellent service from start to finish. The price was competive with my former insurance company however the service offered during the conversation was 1st class and that changed my mind.”

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Posted 10 years ago

“Got the cover I wanted at a good price.”

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Posted 10 years ago

“We were looked after by Bob. He bent over backwards to get us the best deal, managing to come up with a very good policy for less than any other insurer we tried. Your company even honoured the reinstatement of our 9 years NCB even though the paperwork hadn't arrived from our solicitor. We would highly recommend your company to others in view of your very personal service - Thank you”

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Posted 10 years ago

“Your Staff at the Cheltenham office i would highly recommend to anyone especialy Nathan. Very knowledgeable and helpful”

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Posted 10 years ago

“The lady who arranged my home insurance was helpful and knowledgeable and it was all sorted out quickly....same with my car insurance....will continue unless I get a better cheaper quote”

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Posted 10 years ago

“Always helpful and friendly”

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Posted 10 years ago

“Very pleased with service I had from Cheltenham branch. Would definitely recommend to friends. The staff were courteous , professional and friendly.”

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Posted 10 years ago

“Very satisfactory service. Helped me through a long process with small pitfalls which they handled very well.”

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Posted 10 years ago

“Excellent helpful and knowledgeable staff. I have policies with you currently but unfortunately on this occasion you could not improve on or meet another like for like provider.”

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Posted 10 years ago

“I have recently changed over to Aplan after 8 years with the online insurer Swiftcover mainly due to their lack of a personable service their premium increased annually despite not changing my vehicle , terms or any claims, when challenged they replied "write in" that alone caused me the changeover immediately. I am very happy with Aplan your office team were fantastic and apart from finding me a better deal they were personable , polite and friendly exercising a high degree of professionalism and care - the face to face contact of an office sets you above all of your competitors without question. Many thanks Nigel C”

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Posted 10 years ago

“The whole process was managed smoothly and most important the price was right”

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Posted 10 years ago

“No complaints - speedy, quick and efficient apart from saving a considerable amount of money.”

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Posted 10 years ago

A-Plan Insurance is rated 4.7 based on 6,099 reviews