A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,099 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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A-Plan Insurance 1 star review on 11th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clear information, good customer service and every effort to find the best insurance for my new car.”

Helpful Report

(St Albans) - Posted 8 years ago

“I had to make a claim and phoned just after the offices closed on a Saturday, an Advisor returned my call at 8.30 am on the Monday morning and took all the details. During this claim I experienced excellent customer service from A-Plan Insurance, Their professionalism alleviated what could have been a stressful situation for myself. I would highly recommend A-Plan Insurance.”

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(Salisbury) - Posted 8 years ago

“You have very polite and nice staff 👍 even when I ask ridiculous questions 😃 a credit to your company!”

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(Newport) - Posted 8 years ago

“Professional. Friendly. Knowledgeable. Great customer service.”

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(Ruislip) - Posted 8 years ago

“always helpful and efficient”

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(Oxford) - Posted 8 years ago

“I was helped through the process of arranging my car & home insurance. It was made so easy and all details were explained at every point”

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(Worcester) - Posted 8 years ago

“Always a great, knowledgable service. Being able to phone or pop in to local office to discuss policy.”

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(Bicester) - Posted 8 years ago

“I've had a plan insurance for a while now with home contents and car insurance and have never had any problems with the company and also found the staff very helpful on the occasions that I have spoken to them I have also recommended to other people of which they also took out some form of insurance with them”

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(Bromsgrove) - Posted 8 years ago

“Very professional and competitive. Takes the stress and fuss out of finding insurance. Competent at the claims process too.”

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(Parkstone) - Posted 8 years ago

“I've always been impressed by the service which I've received from A-Plan. The staff have, on all occasions, been polite and helpful and prepared to share my sense of humour. Humour seems to be somewhat lacking these days and it's such an important means of relating positively to others. I have house, contents and car insured with A-Plan.”

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(Epsom) - Posted 8 years ago

“They always take time to check all the details. Everyone is polite and helpful.”

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(Farnborough) - Posted 8 years ago

“They sorted out my home insurance policy. I had excellent service with my car accident last June”

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(Sheldon) - Posted 8 years ago

“Action is almost immediate”

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(Camberley) - Posted 8 years ago

“i been happy with the service i get been with you for over twenty years”

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(Eastleigh) - Posted 8 years ago

“Awesome insurance company and since passing/friend's/family they have all taken it out with them”

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(Bromsgrove) - Posted 8 years ago

“Excellent customer service”

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(Sheldon) - Posted 8 years ago

“Very good service, helpful staff ..”

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(Exeter) - Posted 8 years ago

“Local office, face to face when discussing policy details. Excellent and very knowledgeable staff, over many years have provided quotes at very keen prices when taking into account benefits and coverage. (house & motor). First hand experience of your claims department at Solihull when a prolonged claim against third party motoring collision eventually resulted in a "no Fault" and full reimbursement of no claims bonus and extra premiums which had been paid. Recommended to friends and family.”

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(Solihull) - Posted 8 years ago

“Always polite and efficient”

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(Farnham) - Posted 8 years ago

“Fast response, reasonable price. Minimum of effort from me. Happy to use A plan again.”

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(Thatcham Schemes) - Posted 8 years ago

A-Plan Insurance is rated 4.7 based on 6,099 reviews