A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,097 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,097 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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A-Plan Insurance 1 star review on 11th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great phone skills and everything was sorted out quick and when I did call back questions were answered within minutes. So thanks once again, John”

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(Eastleigh) - Posted 8 years ago

“Extremely happy”

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(Fareham) - Posted 8 years ago

“Very good service provided by Ashley A Plan Shirley.”

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(Hall Green) - Posted 8 years ago

“Price . Service . Local .”

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(Exeter) - Posted 8 years ago

“A-Plan was recommended to me and I am extremely satisfied with both the car and travel insurances which I have taken up. I have consequently recommended two other friends who have in turn used A-Plan. Will most definitely contact them again when my other insurances are up for renewal.”

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(Ipswich) - Posted 8 years ago

“My first policy with A-plan. Very good and friendly service. was very satisfied.”

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(Newport) - Posted 8 years ago

“Super-helpful cheerful, professional and very knowledgeable staff who immediately knew how to insure my obscure unregistered vehicle on the Vehicle Identification Number (VIN). Amazingly good price and faultless service for a vehicle which other insurance companies were simply unable to consider as they did not know what it is! I was so impressed with A-Plan Insurance - I would recommend them to anyone. Thankyou !!”

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(Thatcham) - Posted 8 years ago

“Very good customer service and the experience was stress free.”

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(Hereford) - Posted 8 years ago

“Very efficient kind helped me when I needed it”

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(Newport) - Posted 8 years ago

“Good value insurance, reasonable repayments and very helpful staff.”

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(Leamington) - Posted 8 years ago

“He was very helpful found me a good deal on my car insurance and breakdown cover”

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(Staines) - Posted 8 years ago

“Hey - I can speak to humans just by phoning - just like that!!! AND both she and he were genned up, helpful, and it all worked!! I can't believe it!!!!!!! From TR4 Man”

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(Worcester) - Posted 8 years ago

“Over charged, had to wait for a refund. Promised £25 worth of M&S vouchers which have not been received”

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(Northampton) - Posted 8 years ago

Dear Mrs McGough, very sorry about your experience. I will pass on your feedback to the branch manager and we hope to be able to resolve this for you asap.

Posted 8 years ago

“Just wanted to let you know that Richard the Manager at Isle of Wight, Newport Office and his staff provide an excellent and helpful service. I can't recommend them enough for their advice and efficiency.”

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(Newport) - Posted 8 years ago

Hi Mrs Bailey. I will speak to your branch about this and pass on your feedback. Thank you for letting us know

Posted 8 years ago

“Recently purchased a M3 BMW as a surprise gift for my stepdaughter,Ms Szlagyi. As she is only 24 I knew insurance was going to be a challenge. Her present insurance company could not help so we were a bit stuck. DT Performance cars, who I bought the car from suggested you. I rang while parked by the roadside with me in the driving seat and Vanda stuck in the passenger seat. Half an hour later we were sorted and I was unceremoniously thrown out of the driving seat ! I cant thank you enough, and neither can she. And breakdown cover included.”

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(Wilmslow) - Posted 8 years ago

“Good quote but had to check on insurance co. To see if ok. Then had to wait over two months for vouchers that were promised.”

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(Peterborough) - Posted 8 years ago

Thanks for your review Mr Hill. I will pass on that feedback on the vouchers to your branch.

Posted 8 years ago

“A-Plan Insurance covered all the aspects of car insurance that I need at a lower price than I had been quoted from other insurers”

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(Tunbridge Wells) - Posted 8 years ago

“Rang for a quote A-Plan sorted everything out for me including the finance side of the policy. The customer service that I got couldn't have been better.”

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(Hereford) - Posted 8 years ago

“I found the team very helpful and polite”

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(Hereford) - Posted 8 years ago

“When doing price comparisons A-Plan provided me with a comparable policy at a reasonable price.”

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(Thatcham Schemes) - Posted 8 years ago

A-Plan Insurance is rated 4.7 based on 6,097 reviews