A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,099 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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A-Plan Insurance 1 star review on 11th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It saved us a substanial amount on our car insurance”

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Posted 10 years ago

“Friendly, fast and competitive. Thank you”

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Posted 10 years ago

“Very helpful and pleasant to deal with in all ways.”

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Posted 10 years ago

“Good quote, polite phone manner first time contacted”

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Posted 10 years ago

“Good clear support. But I have still not received my M&S voucher which was part of the price of the deal.”

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Posted 10 years ago

Thank you for your feedback. I have asked the branch to resolve the issue with the voucher for you.

Posted 10 years ago

“Good efficient service”

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Posted 10 years ago

“Explained process and quote well”

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Posted 10 years ago

“Excellent customer service.Product purchased suited my needs.”

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Posted 10 years ago

“I took out a policy with Aplan because they mailed me with a good price and an offer of £50 M&S Vouchers. I was dealt with well and courteously but was then refused £50 in vouchers and offered £25 instead. I felt this decision was founded on misleading small print and stuck to my guns. The operative spoke with his Manager and it was agreed I would have the correct amount. So I am quite happy! Shame I had to be so firm, and I feel others may not so put this right APlan!!!”

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Posted 10 years ago

“Very organised and helpful, nothing was to much”

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Posted 10 years ago

“Excellent service. Very informative An excellent consultant . Wish I had used A-Plan years ago”

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Posted 10 years ago

“Really helpful and pleasant staff.”

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Posted 10 years ago

“good price,polite staff”

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Posted 10 years ago

“reduced my home insurance by £100 which also included contents cover”

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Posted 10 years ago

“Good friendly service”

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Posted 10 years ago

“Competitve price and efficient service once I had managed to get a telephone response”

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Posted 10 years ago

“Rep on the phone was helpful and led me through the options with patience and good humour.”

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Posted 10 years ago

“very good service,polite and found me a good priced insurance.very happy all round with a-plan”

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Posted 10 years ago

“Very efficient. Easy to get hold of and very helpful. Changed my insurance within minutes.”

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Posted 10 years ago

“They listened to what I had to say and then took over”

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Posted 10 years ago

A-Plan Insurance is rated 4.7 based on 6,099 reviews