A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,099 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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A-Plan Insurance 1 star review on 11th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service as always. As long as this standard of service continues I'll stick with A Plan as I can't fault them. No call centres, answer the phone promptly, always willing to help, prompt service.”

Helpful Report

(Oxford) - Posted 7 years ago

“Always easy to get through to a member of staff on the telephone. Always courteous and efficient. Competitive pricing.”

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(Welwyn Garden City) - Posted 7 years ago

“I have always been very satisfied with A Plan, everyone so kind & helpful”

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(Leamington Spa) - Posted 7 years ago

“Always prompt with renewing insurances and finding new cheaper quotes,”

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(Solihull) - Posted 7 years ago

“Good professional service”

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(Eastleigh) - Posted 7 years ago

“always helpful ,with a quick response time to pick up the telephone if I need to make a call.”

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(Worcester) - Posted 7 years ago

“I use A-Plan for my classic car, house and daily car insurance and they really do swearch the market for the best policies. They recommend changes when necessary. They have a charge but this is usually covered by the "change".”

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(Thatcham) - Posted 7 years ago

“Super customer service and support”

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(Aylesbury) - Posted 7 years ago

“Always helpful and informative, ensuring the right cover is applied to meet needs. Customer care is at the forefront of the service provided.”

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(Farnham) - Posted 7 years ago

“Have been with Alan insurance for a number of years and have had a very good experience in all matters from the very beginning and would be happy to recommend them to anyone”

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(Farnborough) - Posted 7 years ago

“Staff helpfully and friendly”

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(Salisbury) - Posted 7 years ago

“I think I did not take out any new insurance with A Plan. i have done in the past but not this time.”

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(Eastleigh) - Posted 7 years ago

“Very responsive and very helpful”

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(Thatcham) - Posted 7 years ago

“Our house insurance renewal was handled efficiently and we were entirely satisfied”

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(Bath) - Posted 7 years ago

“Fast ,efficient and courteous service at a very competitive price.”

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(Taunton) - Posted 7 years ago

“I like dealing with this company. Their quotes are competitive and I have been with them for more than 15 years. Only thing I dont like is the documents are stored in an online portal which I always have problems logging into to retrieve my docs. I just wish they could be emailed direct.”

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(Sheldon) - Posted 7 years ago

“Excellent 'Customer Service', answered my enquiry efficiently - all my records were accessed quickly and the renewal was handled extremely well - all questions were answered. It's a pity that Financial Institutions and Utilities companies cannot provide a similar service - you could teach them a great deal!”

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(Newbury) - Posted 7 years ago

“Love these guys. Have renewed with them for the last two years. Very quick and efficient and always at the most competitive price.”

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(Eastbourne) - Posted 7 years ago

“Although initially you would get competitive quotes, increasingly I have found that they have become un-competitive (even though I have at least 3 policies with you) such that I have not been able to renew my wife's motor insurance policy with you on this occasion”

Helpful Report

(Farnham) - Posted 7 years ago

Sorry to hear that. We will pass your feedback on to the branch and they will be in touch directly to resolve this.

Posted 7 years ago

“All Satisfactory”

Helpful Report

(Sevenoaks) - Posted 7 years ago

A-Plan Insurance is rated 4.7 based on 6,099 reviews