A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,097 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,097 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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A-Plan Insurance 1 star review on 11th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always find your staff very helpful and polite,otherwise I wouldnt have so much insurance with you !! I will be testing you on travel insurance soon....my current company are very good but I will be giving you a go.”

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Posted 10 years ago

“Very professional and friendly service”

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Posted 10 years ago

“the staff are very helpful and the location of the office is very local”

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Posted 10 years ago

“The service was very good.”

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Posted 10 years ago

“I had previously used Direct Line for my house insurance and after suffering redundancy looked for ways of reducing bills. I was quite surprised to find that A-plan shaved £200 off my bill and also provided a better policy. The staff at A-plan worked through very carefully every detail and needless to say I was very pleased with the outcome. I would recommend dropping into their office if you have a policy to renew.”

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Posted 10 years ago

“People very helpfull plus getting the right price as in the name of the company A1 result thank you”

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Posted 10 years ago

“I had no problems getting my car ins renewed, everything explained to me in simple terms, no pushy sales person, no pressure. I would recommend A Plan, first class service all round........”

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Posted 10 years ago

“I found everything about the service I received and the price of insurance cover for my car very good indeed.”

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Posted 10 years ago

“evry thing was fine and no messing”

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Posted 10 years ago

“straight forward, gave us a good deal, only draw back it takes a long time to go through all risk problems. Thanks APlan, friendly people!”

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Posted 10 years ago

“Would have rated very good, however I am still waiting for my vouchers! Even after 6 weeks!”

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Posted 10 years ago

“Great service! Very helpful, friendly and efficient!”

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Posted 10 years ago

“I'm unlikely to go with A-Plan Insurance again as I've never come across a firm so intent on the big sell. Very off-putting.”

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Posted 10 years ago

Dear Mrs Durling, we are very sorry to hear that. It is not the normal way we would expect our branches to do business. I have contacted your branch and will ask them to investigate what happened in this instance. Apologies once again and thank you for letting us know about your experience.

Posted 10 years ago

“Answered all questions very professionally”

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Posted 10 years ago

“Matched the quote my previous insurer had quoted and gave me a free Marks n Spencer voucher. Easy to deal with over the phone.”

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Posted 10 years ago

“Very good customer service and would recommend to friends and family.”

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Posted 10 years ago

“Most professional, really competitive quotes from top flight insurer”

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Posted 10 years ago

“We found Natalie helpful and efficient and were able to get a better quote than we were offered with another agent. The coffee was much appreciated on a cold day as well!”

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Posted 10 years ago

“Would have been higher but only asks for five stars. Could not get better service.”

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Posted 10 years ago

Hi Mr Rowlands. I will ask your branch to get in touch to clarify things for you. Thanks for your feedback.

Posted 10 years ago

“Very helpful in finding the car insurance @ the right price.”

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Posted 10 years ago

A-Plan Insurance is rated 4.7 based on 6,097 reviews