A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional and friendly service”

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Posted 9 years ago

“the staff are very helpful and the location of the office is very local”

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Posted 9 years ago

“The service was very good.”

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Posted 9 years ago

“I had previously used Direct Line for my house insurance and after suffering redundancy looked for ways of reducing bills. I was quite surprised to find that A-plan shaved £200 off my bill and also provided a better policy. The staff at A-plan worked through very carefully every detail and needless to say I was very pleased with the outcome. I would recommend dropping into their office if you have a policy to renew.”

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Posted 9 years ago

“People very helpfull plus getting the right price as in the name of the company A1 result thank you”

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Posted 9 years ago

“I had no problems getting my car ins renewed, everything explained to me in simple terms, no pushy sales person, no pressure. I would recommend A Plan, first class service all round........”

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Posted 9 years ago

“I found everything about the service I received and the price of insurance cover for my car very good indeed.”

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Posted 9 years ago

“evry thing was fine and no messing”

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Posted 9 years ago

“straight forward, gave us a good deal, only draw back it takes a long time to go through all risk problems. Thanks APlan, friendly people!”

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Posted 9 years ago

“Would have rated very good, however I am still waiting for my vouchers! Even after 6 weeks!”

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Posted 9 years ago

“Great service! Very helpful, friendly and efficient!”

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Posted 9 years ago

“I'm unlikely to go with A-Plan Insurance again as I've never come across a firm so intent on the big sell. Very off-putting.”

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Posted 9 years ago

Dear Mrs Durling, we are very sorry to hear that. It is not the normal way we would expect our branches to do business. I have contacted your branch and will ask them to investigate what happened in this instance. Apologies once again and thank you for letting us know about your experience.

Posted 9 years ago

“Answered all questions very professionally”

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Posted 9 years ago

“Matched the quote my previous insurer had quoted and gave me a free Marks n Spencer voucher. Easy to deal with over the phone.”

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Posted 9 years ago

“Very good customer service and would recommend to friends and family.”

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Posted 9 years ago

“Most professional, really competitive quotes from top flight insurer”

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Posted 9 years ago

“We found Natalie helpful and efficient and were able to get a better quote than we were offered with another agent. The coffee was much appreciated on a cold day as well!”

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Posted 9 years ago

“Would have been higher but only asks for five stars. Could not get better service.”

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Posted 9 years ago

Hi Mr Rowlands. I will ask your branch to get in touch to clarify things for you. Thanks for your feedback.

Posted 9 years ago

“Very helpful in finding the car insurance @ the right price.”

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Posted 9 years ago

“Very very helpful in every way”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews