A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,095 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“New customer few months ago all ok could bring my house insurance to A plan”

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Posted 9 years ago

“Over all very good service. The man that I dealt with was very good. The only negative thing was the promise of the m&s vouchers if they didn't beat your quote. Was told I needed to tell them first which I felt defeated the object, then they forgot to send them so had to re ring them.”

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Posted 9 years ago

“Insurance was quick and easy to arrange. Staff were helpful,polite and courteous,I would recommend Aplan to others.”

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Posted 9 years ago

“Always polite and very helpful”

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Posted 9 years ago

“The recent quotes we have received have been too expensive, and we have gone else where for our insurance”

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Posted 9 years ago

“Excellent customer service by Phillipa in Hereford store.”

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Posted 9 years ago

“You gave me the service I wanted and I am happy with everything thank you.”

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Posted 9 years ago

“Polite,efficient good serviice OK ????”

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Posted 9 years ago

“I went into A-Plan insurance to make an enquiry, the staff were friendly and helpful and I found the experience of being able to discuss insurance cover that I needed reassuring and a competitively priced. The face to face contact does give confidence.”

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Posted 9 years ago

“Very help full . Do not like being so long waiting for someone to answers the phone”

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Posted 9 years ago

“Quick and thorough with good telephone manner.”

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Posted 9 years ago

“Very friendly and helpful to deal with”

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Posted 9 years ago

“Telephone contact and details of quote were good. However in subsequent contact my name was misspelt as Tophill. I did phone your office to rectify but I have been unable to access details in vault. I suspect because my name has not been amended there.”

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Posted 9 years ago

“A very good experience with this organisation who got me the right cover a great price.”

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Posted 9 years ago

“I've been an A plan customer over ten years. A plan have always been able to get me the cover I want very competitively.”

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Posted 9 years ago

“The guy that sold me the Landlord's Insurance was very keen and called me loads of times. I said if he matched the quote I had already received he could have my money but not to phone until the week it was due. He kept his word so the deal was made.”

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Posted 9 years ago

“Very good and polite on the phone, and seem to have the correct policies for me when I need them Paper work excellent , Test will come when I need to use your claims and renewal service”

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Posted 9 years ago

“Very polite and helpful, changed my vehicle insurance after about 60 years with one company, offered a better price and breakdown assistance. Considering moving my house and contents cover to A plan later this year.”

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Posted 9 years ago

“Very helpful took time to explain the best options available. Always shop around to find the best prices found it quick and easy to call, always have a name or face to relate too. So much easier than waiting on line for an age to speak with an advisor.”

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Posted 9 years ago

“Staff very helpful, when one was unsure, another members gave their imput. Well satisfied with the service given. Will return”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,095 reviews