A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,095 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick response with the quote and process. Not so quick on promotion gifts.”

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Posted 9 years ago

“We found help and assistance in insuring with A Plan we were offered Marks and Spencer's vouchers we received these very promptly.”

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Posted 9 years ago

“Good courteous efficient service.”

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Posted 9 years ago

“Pleased with A plan insurance , very friendly , only down side was it was £16 more expensive than my last insurance , disappointing as I was tiring to get cheaper this year , but thought I would give them a try .”

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Posted 9 years ago

“I came in 3 weeks before my renewal as requested, I said I would have the policy offered to me. I then came in a week before the policy was due as I was fed up with phone calls reminding me, I drive a lot during my job and do not want to have to keep stopping to check my phone.”

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Posted 9 years ago

“Friendly staff ,good service. Good price.”

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Posted 9 years ago

“very helpful, polite and fairly reasonable”

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Posted 9 years ago

“Excellent service, great communication and help.”

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Posted 9 years ago

“Pleasant helpful staff, doing a good job.”

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Posted 9 years ago

“Not been with you long enough to comment”

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Posted 9 years ago

“from quote to taking out the policy the service was good”

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Posted 9 years ago

“overall price was a little high but the M&S vouchers made up for that. plus a good level of cover for the price”

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Posted 9 years ago

“Absolute first class service from Chris Beane at the branch. Tried to get a P.I. quote from the department at head office. They are an absolute mess and have gone elsewhere for this.”

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Posted 9 years ago

“I found the service very friendly and helpful and it is good to know that if I have any problems in the future that I can visit the office and speak face to face without having to depend on the telephone.”

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Posted 9 years ago

“Got good deal cheaper than competitors happy with service”

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Posted 9 years ago

“Four me a good deal for me to insure my wife old car. Was unable to beat Marmalade for insurance for my daughter, who is a learner, for one month.”

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Posted 9 years ago

“We were very impressed with the young man in the Macclesfield shop who served us . Not made a claim hope we never do that is when you find out how good insurance is ,”

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Posted 9 years ago

“Professionally keen to help and not over-pushy though we all recognise staff in such a business are on commission. Certain minor points frustrating: - having emailed documents as part of the initial telephone call I was told I did not need to bring anything further into the A-Plan office when I went in to go through the formal quote process, but when I got there I was asked for additional details for which I had to make a special journey. - I was promised vouchers as part of a recommendations incentive - I had to chase these. - when the vouchers came, enclosed were several business cards of a member of the team I had not met or spoken to. Nothing major but in a competitive market place the small things can make all the difference.”

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Posted 9 years ago

“Happy with your help but not altogether happy with my insurance company.”

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Posted 9 years ago

“Overall good service (except for a new member of staff, who did not really know the system). Found reasonable quotes, even for not the average insurance. Good when follow up queries occured”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,095 reviews