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A-Plan Insurance Reviews

4.7 Rating 6,099 Reviews
95 %
of reviewers recommend A-Plan Insurance
4.7
Based on 6,099 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Documents Delivered On-time
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read A-Plan Insurance Reviews
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Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous
Anonymous  // 01/01/2019
“Quick response with the quote and process. Not so quick on promotion gifts.”
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Posted 10 years ago
“We found help and assistance in insuring with A Plan we were offered Marks and Spencer's vouchers we received these very promptly.”
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Posted 10 years ago
“Good courteous efficient service.”
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Posted 10 years ago
“Pleased with A plan insurance , very friendly , only down side was it was £16 more expensive than my last insurance , disappointing as I was tiring to get cheaper this year , but thought I would give them a try .”
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Posted 10 years ago
“I came in 3 weeks before my renewal as requested, I said I would have the policy offered to me. I then came in a week before the policy was due as I was fed up with phone calls reminding me, I drive a lot during my job and do not want to have to keep stopping to check my phone.”
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Posted 10 years ago
“Friendly staff ,good service. Good price.”
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Posted 10 years ago
“very helpful, polite and fairly reasonable”
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Posted 10 years ago
“Excellent service, great communication and help.”
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Posted 10 years ago
“Pleasant helpful staff, doing a good job.”
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Posted 10 years ago
“Not been with you long enough to comment”
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Posted 10 years ago
“from quote to taking out the policy the service was good”
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Posted 10 years ago
“overall price was a little high but the M&S vouchers made up for that. plus a good level of cover for the price”
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Posted 10 years ago
“Absolute first class service from Chris Beane at the branch. Tried to get a P.I. quote from the department at head office. They are an absolute mess and have gone elsewhere for this.”
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Posted 10 years ago
“I found the service very friendly and helpful and it is good to know that if I have any problems in the future that I can visit the office and speak face to face without having to depend on the telephone.”
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Posted 10 years ago
“Got good deal cheaper than competitors happy with service”
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Posted 10 years ago
“Four me a good deal for me to insure my wife old car. Was unable to beat Marmalade for insurance for my daughter, who is a learner, for one month.”
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Posted 10 years ago
“We were very impressed with the young man in the Macclesfield shop who served us . Not made a claim hope we never do that is when you find out how good insurance is ,”
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Posted 10 years ago
“Professionally keen to help and not over-pushy though we all recognise staff in such a business are on commission. Certain minor points frustrating: - having emailed documents as part of the initial telephone call I was told I did not need to bring anything further into the A-Plan office when I went in to go through the formal quote process, but when I got there I was asked for additional details for which I had to make a special journey. - I was promised vouchers as part of a recommendations incentive - I had to chase these. - when the vouchers came, enclosed were several business cards of a member of the team I had not met or spoken to. Nothing major but in a competitive market place the small things can make all the difference.”
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Posted 10 years ago
“Happy with your help but not altogether happy with my insurance company.”
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Posted 10 years ago
“Overall good service (except for a new member of staff, who did not really know the system). Found reasonable quotes, even for not the average insurance. Good when follow up queries occured”
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Posted 10 years ago
A-Plan Insurance is rated 4.7 based on 6,099 reviews