A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,095 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always very helpful and polite. Nothing to much trouble. Used for home & car.”

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Posted 9 years ago

“Always excellent service and friendly, helpful staff. Unfortunately let down a little by the high fees charged through Premium Credit for monthly payments”

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Posted 9 years ago

“The insurance they offered suited me but as with any product these days they try to add more to it..I.e you need this or that to add on more to policy and although it may seem good it's added money I don,t really want to pay.”

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Posted 9 years ago

“Car insurance quote very competitive, very good customer service, was promised M&S vouchers as I was recommended to you, but person that recommended never received them.”

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Posted 9 years ago

“Very quick and easy process, the person I spoke to on the phone was very good to talk to.”

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Posted 9 years ago

“Very good and helpful”

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Posted 9 years ago

“found staff very helpful and understanding”

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Posted 9 years ago

“Why do you send emails addressed to MR Bassett - it was Mrs Bassett who organised both of the insurances for our cars.? !!! My dealings with the Alton office were good and helpful. Sarah Bassett”

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Posted 9 years ago

“Taking out a new policy was quick and easy and I felt as though they were keen to have my custom but thorough at the same time.”

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Posted 9 years ago

“Once the outline of the service level that I was expecting re getting really competitive quotes was clarified, I received good service and proceeded to contract.”

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Posted 9 years ago

“Could of taken a little longer to find an even cheaper deal, as I found one myself albeit only a few pounds cheaper. Overall helpful, and efficient.”

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Posted 9 years ago

“Excellent customer service and advice”

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Posted 9 years ago

“All helpful when you have to contact them.”

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Posted 9 years ago

“Excellent service when I took out car ins in January 2016. Very pleased with quote. Got a quote for house and contents in March 2016. Didn't go with it in the end.”

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Posted 9 years ago

“Really impressed with both the level of responsiveness and level of knowledge by A-Plan staff. The only disappointing thing is that I have had to chase up the £25 referral 'reward' that was promised to the person who recommended me (an existing A-Plan customer). To date he still has not received this. Other than this I would certainly recommend their services. Alan Crawley”

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Posted 9 years ago

“Always very helpfull. And on the ball, have known some of the staff for 35 years if not longer !”

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Posted 9 years ago

“Very good, friendly and efficient staff”

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Posted 9 years ago

“Arranged without any problems.sorted out straight away.very helpful .”

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Posted 9 years ago

“Very helpfull and quick response”

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Posted 9 years ago

“The team seemed to understand our needs and arranged a suitable policy to fit.”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,095 reviews