A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,095 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding staff, very helpful they explain addons to the policy they don't push them when I said no. They don't pester you with phone calls wanting my business, the decision is mine when Im ready. I now have 2 cars and building insurance with your company. The prices are brilliant as well Keep going A Plan”

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Posted 9 years ago

“Quick and efficient service as usual”

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Posted 9 years ago

“Dealt with my car Insurance policy very well. Many thanks to Ryan at Aylesbury branch for excellent and thorough service.”

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Posted 9 years ago

“Really helpful and pricing competitive with comparison sites. A bit too much sell on the addons but a good experience and would use them again.”

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Posted 9 years ago

“no problems good to talk two everything fine”

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Posted 9 years ago

“I do not remember the initial phone call”

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Posted 9 years ago

“very pleasent and easy to deal with”

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Posted 9 years ago

“No fuss, good information low cost, ideal.”

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Posted 9 years ago

“I'm assuming this review relates to car Insurance as I also have Home Insurance through A Plan. The service is always professional and efficient and i know my query will be dealt with well. I have one issue; I never speak to the same person twice, even in relation to the same query. Personally, I would like to have a name that I ask for or who contacts me and in his/her absence a second named person on the account. I feel it would be more personable and even more efficient.”

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Posted 9 years ago

Thank you for your feedback which is very useful. I have passed that on to your branch. Kind regards.

Posted 9 years ago

“Nice and easy, good communication”

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Posted 9 years ago

“efficiently dealt with my insurance application”

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Posted 9 years ago

“attentative dealings by George at Chester Branch.Very helpful and efficient service.Could do with a copy of my Policy.and all would be perfect.Keep up the good work.”

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Posted 9 years ago

“U are very friendly and helpful to.”

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Posted 9 years ago

“All my dealings in the past and the present with the staff at Bromsgrove have been superb. I cannot fault their service.”

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Posted 9 years ago

“Thank you for your good service!”

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Posted 9 years ago

“Friendly voice answered phone quickly and was understanding and helpful, I decided to go with this quote because it gave me confidence that you were approachable and I hope if I ever needed help this would continue.”

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Posted 9 years ago

“I found this company to be very efficient . Good clear telephone voice and prompt replys.”

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Posted 9 years ago

“They were very helpfull in providing the best price match.”

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Posted 9 years ago

“Having returned to UK after living in Spain for 11years it was difficult to obtain insurance even though I had maximum NCB proof so although more expensive than I was expecting the agent (James) was very patient and positive.”

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Posted 9 years ago

“Quick and easy . Very personable. Pleased so far but 'proof of the pudding' will be if we ever have to make a claim.”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,095 reviews